Customer Support Analyst
4 days ago
Job Overview
Coders Brain Technology Pvt. Ltd. is seeking a skilled Customer Support Analyst to join our team. As a key member of our support department, you will play a critical role in analyzing data and generating actionable insights to inform decision-making.
About the Role
We are looking for an experienced professional with expertise in Zendesk Explore, ServiceNow, and Excel to develop detailed support reports and dashboards. The ideal candidate will be adept at generating comprehensive support reports, compiling data, and providing valuable insights that guide leadership decisions on support health.
Main Responsibilities
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