Accounting Operations Leadership Position

21 hours ago


India Indevia Accounting, Inc. Full time

Company Overview: Indevia Accounting, Inc. is a rapidly growing accounting firm dedicated to delivering high-quality services to small to medium-sized companies in the US.

About the Job: We are seeking an experienced Manager of Operations and Service Delivery to lead the transformation of accounting from a craft to a replicable process.

Key Responsibilities:

  • Drive Service Level Agreement (SLA) metrics and provide leadership in dealing with overall operational and client issues
  • Ensure client satisfaction with performance
  • Implement Operational Excellence and Productivity improvement initiatives
  • Build and maintain a departmental structure and operating standards
  • Develop and implement talent plans to meet organizational needs
  • Coordinate resource deployment across all processes

Requirements:

  • A Master's or bachelor's degree in commerce, or a related field
  • 8-10+ years of experience in a related field
  • Experience in Business Process Outsourcing (BPO) or accounting for Quick Service Restaurant (QSR) clients
  • Strong leadership and service mindset
  • Deep understanding of accounting value creation
  • Entrepreneurial spirit, excellent communication skills, and project management experience

Preferred Skills:

  • Knowledge of Microsoft Dynamics, Sage 100, QuickBooks, or R365

What We Offer:

  • Rapid growth opportunities
  • Excellent interpersonal communication skills
  • Customer service orientation
  • Strong project management and product ownership

Estimated Salary Range: $120,000 - $180,000 per annum, depending on experience.



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