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Desktop Support Specialist

2 months ago

Navi Mumbai, India K & R Enterprises Full time
Job Title: Desktop Support Engineer

At K & R Enterprises, we are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff on desktop-related issues.

Key Responsibilities:
  • Assist with troubleshooting and root cause analysis for issues with infrastructure assets, including hardware, software, and network infrastructures.
  • Oversee the processes for deployment, maintenance, and support for all implemented hardware, software, and operating systems.
  • Research hardware, software, and infrastructure technologies to assess business needs and develop solutions to ensure technology meets business needs.
  • Develop and manage effective frameworks for managing and improving IT support in the organization.
  • Handle daily technical support activities on desktop support, data network, and server management.
Requirements:
  • A minimum of 1-3 years of experience in IT Help Desk operations, troubleshooting PC, peripheral, and network issues.
  • Knowledge of network security practices and anti-virus programs.
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role.
  • Hands-on experience with Windows/Linux/Mac OS environments.
  • Working knowledge of office automation products and computer peripherals, like printers and scanners.

Interested candidates may contact us for further information and to discuss their qualifications.