Senior Cloud Observability and Monitoring Analyst
4 weeks ago
Nasdaq is seeking a highly skilled Senior Cloud Observability and Monitoring Analyst to join our fast-growing FinTech Services team. As a key member of our team, you will be responsible for delivering premier observability tools to enable our global clients to efficiently serve their needs.
The ideal candidate will have a strong background in observability stacks, including Terraform, Open Telemetry, and APM/monitoring vendors. You will work closely with our dev/ops, operations, and support teams to drive a culture of continuous improvement and excellence in our observability platform.
Key Responsibilities- Contribute to the delivery of the observability platform to our internal teams, ensuring they are equipped to quickly detect and remediate issues in all cloud services.
- Follow our ITIL event, incident, and problem management processes to drive a culture of continuous improvement of the observability platform.
- Supervise the efficiency of each initiative against the stated business objectives and KPIs.
- Regularly prepare and improve Nasdaq's technical documentation, including architecture blueprints, data flow diagrams, and observability runbooks.
- A degree in Computer Science or a related field.
- Technical certifications in one or more public cloud providers (AWS, Azure, OCI, GCP, etc.).
- Experience with observability, monitoring, and logging standard tools and frameworks for logs, metrics, and traces via Open Telemetry.
- Several years of demonstrated experience in contributing to a world-class observability platform to global cloud teams.
- Laser focus on defining value and getting things done in a fast-paced environment.
- Driven, curious, and value continuous learning.
Nasdaq is an equal opportunity employer and welcomes applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity, and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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