Campus Manager
3 weeks ago
As the Manager of Student Success & Campus Operations at IIDE Delhi, you will play a pivotal role in ensuring the seamless operation of key departments and enhancing the overall student experience. This position involves overseeing faculty management, student placements, and events while fostering a vibrant campus culture.
You will be responsible for managing the entire student journey from onboarding to placement, handling escalations, optimizing processes, and collaborating with cross-functional teams to uphold high standards across all programs.
Key Responsibilities- Department Management:
- Oversee, delegate, and manage key departments, including faculty management, placements, and student events at the Delhi campus.
- Ensure smooth administrative operations and high team performance to maintain an excellent student experience.
- Student Journey Management:
- Lead the Student Success & Placement team to provide a consistently positive experience from onboarding through to placement.
- Conduct feedback sessions, CSAT & NPS surveys, and develop action plans to address and resolve course-related issues.
- Escalation and Scheduling:
- Address and resolve student and faculty escalations effectively, ensuring efficient academic scheduling.
- Maintain high feedback scores and balance faculty needs while adhering to cost management directives.
- Collaboration and Training:
- Collaborate with the program head to implement training strategies for all programs.
- Define team deliverables, roles, and responsibilities, and plan training sessions to support project success.
- Process Optimization:
- Implement efficiencies through automation to improve student and faculty management.
- Monitor student attendance, assignments, grievances, and retention, and apply practical improvements.
- Event Management:
- Plan and execute key academic events, such as orientation and convocation.
- Deliver engaging presentations to students and faculty, fostering a positive educational environment.
- Additional Duties:
- Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.
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Campus Operations Manager
4 weeks ago
Delhi, Delhi, India IIDE Full timeAbout the Role:IIDE is seeking a highly skilled and experienced Campus Operations Manager to join our team in Delhi. As a key member of our student success and campus operations team, you will play a crucial role in ensuring the smooth operation of key departments and enhancing the overall student experience.This role involves overseeing faculty management,...
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Campus Operations Manager
3 weeks ago
Delhi, Delhi, India IIDE Full timeAbout the RoleAs the Manager of Student Success & Campus Operations at IIDE Delhi, you will play a crucial role in ensuring the smooth operation of key departments and enhancing the overall student experience. This role involves overseeing faculty management, student placements, and events while fostering a vibrant campus culture.Key...
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Campus Operations Manager
4 weeks ago
Delhi, Delhi, India IIDE Full timeAbout the RoleWe are seeking a highly skilled and experienced Campus Operations Manager to join our team at IIDE Delhi. As a key member of our student success and campus operations team, you will play a crucial role in ensuring the smooth operation of key departments and enhancing the overall student experience.Key Responsibilities:Oversee, delegate, and...
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Campus Leadership Position
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Delhi, Delhi, India IIDE Full timeAbout the RoleWe are seeking an experienced Campus Manager to oversee the smooth operation of our key departments and enhance the student experience at IIDE Delhi.This role involves overseeing faculty management, student placements, and events while fostering a vibrant campus culture.
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