Senior IT Service Delivery Manager
3 weeks ago
At Garrett - Advancing Motion, we are seeking a highly skilled Senior IT Service Delivery Manager to join our team. This pivotal role plays a crucial part in ensuring the smooth operation of technology systems within our organization. The primary focus is on controlling Service Level Agreements (SLAs) and enhancing services provided by external key vendors.
Key Responsibilities:
- Develop and implement a comprehensive service management framework to ensure service delivery aligns with business objectives.
- Compile and analyze reports on customer service metrics and trends, providing valuable insights to management.
- Lead the setup, implementation, and governance of Service Integration and Management (SIAM) frameworks.
- Provide inputs for annual operating plans and contribute to effective financial planning and management.
The ideal candidate will possess strong expertise in IT Service Management (ITSM) frameworks and methodologies, experience with asset management, and good skills in ServiceNow or similar ITSM platforms. A certification in ITIL or related disciplines is highly desirable.
If you are a motivated and results-driven professional with a passion for IT service delivery, we encourage you to apply for this exciting opportunity.
-
Senior Manager of IT Service Delivery
3 weeks ago
Bengaluru, Karnataka, India NTT DATA Full timeRole OverviewThe Senior Manager, IT Client Service is a critical position within NTT DATA that oversees the performance of service delivery for all corporate IT services provided to NTT Limited regions and service divisions. This role contributes to and executes on strategic direction, leading a team of service delivery experts who provide a partnership...
-
Senior Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India JLL Full timeEmpowering Excellence in Service DeliveryJLL is seeking a highly skilled Senior Service Delivery Manager to oversee and drive Incident Management activities, ensuring adherence to best practice and industry standards.Key Responsibilities:Coordinate regular updates to key stakeholders, including senior management, business units, and clients, regarding Major...
-
Senior IT Service Delivery Manager
3 days ago
Bengaluru, Karnataka, India NTT Full timeAbout the RoleThis is an exciting opportunity to join our team as a Senior IT Service Delivery Manager. In this role, you will be responsible for ensuring that our clients' IT infrastructure and systems remain operational.You will proactively manage, oversee, monitor, investigate, and resolve escalated technical incidents and problems to ensure the...
-
Technology Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India EOS IT Solutions Full timeAt EOS IT Solutions, we are seeking a highly skilled Technology Service Delivery Manager to join our team. The successful candidate will be responsible for managing the coordination of multiple technical delivery teams to deliver a product or service for the business.Key Responsibilities:Lead end-to-end project delivery, from initiation to closure, ensuring...
-
Senior IT Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India NTT DATA Full timeAbout the RoleWe are seeking a Senior IT Service Delivery Manager to oversee ITIL based service support and technical account management in the coordination of incident ownership and client account management on a 24x7 basis.The responsibilities of this role include the management and oversight of service delivery processes, including incident management,...
-
Senior IT Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India NTT Full timeKey Responsibilities:A highly skilled Senior Team Lead, Managed Services Operations, will ensure the highest level of service delivery to clients, guaranteeing the successful continuance of business operations within NTT. The role involves proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to...
-
Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Lenovo Full timeJob Description: At Lenovo, we are looking for a highly skilled Service Delivery Manager to lead our service delivery processes. Key Responsibilities:- Manage complex service delivery processes and ensure contractual support service deliverables are understood and managed effectively- Maximize the value of the customer's investment in Lenovo products and...
-
Senior Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India JLL Full timeJLL's Vision for the FutureAt JLL, we empower our employees to shape a brighter future for our clients and the world. We believe in the power of collaboration and innovation to drive success.About the RoleWe are seeking a skilled Senior Service Delivery Analyst to join our team. As a key member of our service delivery team, you will be responsible for...
-
Senior Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Microland Full timeJob Summary: We are seeking a highly skilled Senior Service Delivery Manager to join our team at Microland. The successful candidate will be responsible for leading our service management team and ensuring excellent customer service.Key Responsibilities: 1. Provide customers with information and support to rent or purchase equipment that meets their project...
-
Senior Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India Anakin (YC S21) Full timeSenior Service Delivery ManagerThe ideal candidate will oversee the end-to-end management of client projects, focusing on improving client interactions and solution delivery. This role requires collaboration with cross-functional teams to ensure timely, efficient, and client-centric project outcomes.Key Responsibilities:Project Planning: Develop and execute...
-
Senior Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India NTT Full timeDrive Service Delivery ExcellenceAs a Senior Service Delivery Manager at NTT DATA, you will be responsible for ensuring the highest level of service delivery to our clients. Your primary objective will be to ensure contracted managed services outcomes are delivered to the client. This will involve proactively managing, overseeing, monitoring, investigating,...
-
Network Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India Maersk Full timeJob Title: Senior Delivery Manager for Network Service IntegrationMaersk is seeking a highly skilled Senior Delivery Manager for Network Service Integration to join our team. As a key member of our Network Architecture & Engineering team, you will be responsible for leading the delivery of network and perimeter services globally across Core, Edge, and...
-
Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Lenovo Full timeJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at Lenovo. As a Service Delivery Manager, you will be responsible for leading complex service delivery processes, developing creative resolutions to complex problems, and ensuring contractual support service deliverables are understood and managed effectively.Key...
-
Senior Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Maersk Full timeAbout the RoleWe are seeking a highly skilled Senior Delivery Manager to lead our Network Service Integration team at Maersk.Key ResponsibilitiesLead the delivery of network and perimeter services across Core, Edge, and Cloud locations.Manage service delivery initiation activities, including contractual obligations, customer needs, and goals.Collaborate with...
-
Senior Delivery Manager
3 days ago
Bengaluru, Karnataka, India Senior .Net Developer Full timeAbout Us:We are Noesys Software, a leading provider of Analytics and Automation solutions for businesses. Our Gen AI-powered unified data platform, Infoveave, enables businesses to manage all their data in one place, keep track of their performance at various levels, and automate critical front and back-office processes.Our foundation is built on Agility,...
-
Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Lenovo Full timeJob DescriptionThis role will have a significant impact on the business, both internally and externally. The successful candidate will be responsible for working against Service Level Agreement (SLA) and Key Performance Indicator (KPI) agreements, as well as managing overall contract profitability. The goal is to increase efficiency and effectiveness of the...
-
Senior Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India LTIMindtree Full timeService Delivery Manager RoleLTIMindtree seeks a seasoned Service Delivery Manager to maintain positive relationships with clients and ensure their needs are met. The ideal candidate will provide regular updates on service delivery and respond to client inquiries and concerns.Key Responsibilities:Coordinating service delivery to ensure timely and efficient...
-
Senior Manager Service Delivery Lead
1 month ago
Bengaluru, Karnataka, India ANSR Global Corporation Full timeJob Description:Summary:We are seeking a seasoned leader to manage a wide range of programs as part of our Service Delivery team. The Senior Manager Service Delivery will be responsible for supporting the delivery and overall success of the GCCs. The goal is to ensure every program is delivered successfully and adds the highest possible value to the...
-
Technology Service Delivery Lead
4 weeks ago
Bengaluru, Karnataka, India EOS IT Solutions Full timeAt EOS IT Solutions, we are seeking a highly skilled Technology Service Delivery Lead to join our team. As a key member of our organization, you will be responsible for managing coordination across multiple technical delivery teams to deliver a product or service for the business.Key Responsibilities:Lead end-to-end project delivery, from initiation to...
-
Senior Service Delivery Lead
5 days ago
Bengaluru, Karnataka, India JLL Full timeAt JLL, we are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.Job OverviewWe are seeking a highly skilled Senior Service...