
Customer Service Specialist
5 days ago
Effective customer communication is key to highlighting a product's value proposition. As a Chat Support Associate, you will engage with customers to understand their needs and recommend suitable products.
- You will work towards achieving sales targets by employing consultative selling techniques.
- Building strong relationships with customers through personalized communication is essential.
- Addressing customer inquiries and concerns in a timely manner is crucial.
Key Responsibilities Include:
- Developing a deep understanding of product offerings and communicating their features effectively.
- Maintaining accurate records of all interactions with customers is vital.
- Providing regular reports on sales performance and activities is necessary.
- Proven sales conversion experience is required.
- Excellent communication skills are essential.
- Strong interpersonal skills are necessary for building rapport with customers.
- Results-driven individuals who can meet and exceed sales targets are ideal candidates.
- Familiarity with CRM software and Microsoft Office Suite is beneficial.
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