Pre-Sales CCTV Specialist
4 weeks ago
Company Overview
Nexilis Electronics India Pvt Ltd is a leading manufacturer of electronic security and surveillance products. We specialize in the production of CCTV Cameras, DVR, NVR, Wireless cameras, and other surveillance and electronic security equipment. As an OEM/ODM provider, we also collaborate with renowned brands to manufacture products under their label. With a team of 11-50 employees, we are committed to delivering high-quality and innovative solutions in the field of electronic security.
Job Overview
This role involves working in a dynamic environment with a mid-level experience of 4-6 years. It is a full-time position based in Bengaluru, Karnataka, India.
Qualifications and Skills
- Bachelor's degree in Engineering or a related field.
- Proven experience in pre-sales or technical support roles, preferably in the CCTV industry.
- Sound knowledge of CCTV cameras, DVRs, NVRs, and other security equipment and software solutions.
- Familiarity with networking protocols and IP-based surveillance systems, including AI-based software solutions.
- Excellent communication and presentation skills to effectively convey technical information to clients.
- Strong problem-solving abilities and the ability to work well under pressure.
- Ability to work independently as well as in a team environment.
- Willingness to travel to client sites as required.
Roles and Responsibilities
- Understand customer requirements and provide technical solutions in pre-sales activities for our range of CCTV products.
- Collaborate with the sales team to identify customer needs and propose appropriate security solutions.
- Prepare and deliver product presentations and demonstrations to potential clients.
- Assist in creating technical proposals, solution designs, and cost estimates for clients.
- Coordinate with engineering and product development teams to address customer inquiries and provide accurate information.
- Stay up-to-date with industry trends, new technologies, and competitor products to enhance product knowledge.
- Build and maintain strong relationships with clients, channel partners, and other stakeholders.
- Attend industry events and trade shows to showcase our products and generate potential leads.
- Support post-sales activities, including product installation, troubleshooting, and customer training.
- Ensure customer satisfaction by resolving any issues or concerns in a timely and professional manner.
Location
Bengaluru, Karnataka, India
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