Pre-Sales CCTV Specialist

4 weeks ago


Bengaluru, Karnataka, India Nexilis Electronics India Full time

Company Overview

Nexilis Electronics India Pvt Ltd is a leading manufacturer of electronic security and surveillance products. We specialize in the production of CCTV Cameras, DVR, NVR, Wireless cameras, and other surveillance and electronic security equipment. As an OEM/ODM provider, we also collaborate with renowned brands to manufacture products under their label. With a team of 11-50 employees, we are committed to delivering high-quality and innovative solutions in the field of electronic security.

Job Overview

This role involves working in a dynamic environment with a mid-level experience of 4-6 years. It is a full-time position based in Bengaluru, Karnataka, India.

Qualifications and Skills

  • Bachelor's degree in Engineering or a related field.
  • Proven experience in pre-sales or technical support roles, preferably in the CCTV industry.
  • Sound knowledge of CCTV cameras, DVRs, NVRs, and other security equipment and software solutions.
  • Familiarity with networking protocols and IP-based surveillance systems, including AI-based software solutions.
  • Excellent communication and presentation skills to effectively convey technical information to clients.
  • Strong problem-solving abilities and the ability to work well under pressure.
  • Ability to work independently as well as in a team environment.
  • Willingness to travel to client sites as required.

Roles and Responsibilities

  • Understand customer requirements and provide technical solutions in pre-sales activities for our range of CCTV products.
  • Collaborate with the sales team to identify customer needs and propose appropriate security solutions.
  • Prepare and deliver product presentations and demonstrations to potential clients.
  • Assist in creating technical proposals, solution designs, and cost estimates for clients.
  • Coordinate with engineering and product development teams to address customer inquiries and provide accurate information.
  • Stay up-to-date with industry trends, new technologies, and competitor products to enhance product knowledge.
  • Build and maintain strong relationships with clients, channel partners, and other stakeholders.
  • Attend industry events and trade shows to showcase our products and generate potential leads.
  • Support post-sales activities, including product installation, troubleshooting, and customer training.
  • Ensure customer satisfaction by resolving any issues or concerns in a timely and professional manner.

Location

Bengaluru, Karnataka, India



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