Salesforce CRM and Analytics Specialist
1 month ago
We are seeking a highly skilled Salesforce CRM and Analytics Analyst to join our Commercial Operations team at EVERSANA. As a key member of our CRM Management team, you will be responsible for managing the quality and consistency of data in our Salesforce CRM system.
Key Responsibilities- Work with stakeholders across operations, marketing, sales, and finance to ensure correct processes are followed and to ensure CRM data completeness and accuracy
- Support the CRM Manager in monitoring data quality metrics and dashboards
- Create and update account records under the direction of the Account Owner
- De-duplicate records as needed
- Ensure correct documentation is attached to records as applicable
- Assist users and answer questions on the platform usage following documented processes
- Assist with the testing of changes/enhancements to the platform as required
- Assist with creating reports and dashboards to report on key metrics under direction of manager and other senior management
- Assist with various projects and programs with various Commercial Operations projects as necessary
- Demonstrable ability to understand complex concepts/ideas and apply them to a specific function/task
- Proactively identify and attempt to resolve issues
- Must be detail oriented, highly organized, have excellent time management skills, and the ability to prioritize and meet deadlines
- Excellent communication and interpersonal skills, maintaining strictly professional and respectful communication at all times
- Hands-on experience monitoring data quality
- Knowledge of pharmaceutical development and commercialization
- Previous experience working with a CRM system, preferably Salesforce.com
- Associates Degree and/or 3-5 years related work experience
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Salesforce CRM Operations Specialist
3 weeks ago
Pune, Maharashtra, India E902 DWS India Private Limited, Maharashtra Branch Full timeAbout the RoleThe CRM Operations Specialist will support the vision, strategy, and implementation of DWS' global CRM program. This role encompasses daily system operations, user support, data analysis & reporting, development, and maintenance of the platform. The Specialist will work closely with the Client Experience, Marketing & Digital Sales team to...
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Salesforce QA Specialist
3 weeks ago
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Salesforce Administrator
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Salesforce Quality Assurance Specialist
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CRM Support Specialist
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Digital Transformation Specialist
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Salesforce Operations Specialist
4 weeks ago
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Lead Engineer
1 month ago
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Pune, Maharashtra, India Virtusa Full timeJob SummaryWe are seeking an experienced Technical Salesforce Quality Assurance Specialist to join our team at Virtusa. This role will be responsible for ensuring the quality of Salesforce solutions by planning, executing, and managing test cycles across various projects.About the RoleIn this position, you will work closely with cross-functional teams to...
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Customer Data Platform Specialist
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Salesforce Technical Support Specialist
4 weeks ago
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Salesforce Administrator
1 month ago
Pune, Maharashtra, India Everstream Analytics Full timeAbout the RoleWe are seeking a highly skilled Salesforce Administrator to join our team at Everstream Analytics. As a key member of our sales operations team, you will be responsible for administering our Salesforce instance, ensuring data integrity, and providing insights to drive business growth.Key Responsibilities:Administer user setup, profiles, roles,...
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Salesforce Technical Support Specialist
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Salesforce Technical Specialist
4 weeks ago
Pune, Maharashtra, India Vodafone Full timeKey ResponsibilitiesAs a Salesforce Technical Specialist at Vodafone, you will be responsible for designing, developing, and implementing Salesforce solutions that meet the company's business requirements. This includes:Developing and maintaining Salesforce applications using APEX, Visualforce, and Lightning Web Components.Designing and implementing...
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Salesforce Technical Support Specialist
3 weeks ago
Pune, Maharashtra, India Staff4Me Full timeRole OverviewAs a Salesforce Support Analyst at Staff4Me, you will play a vital role in providing technical support and troubleshooting assistance to end-users utilizing the Salesforce CRM system.Key ResponsibilitiesRespond to user inquiries and troubleshoot issues related to Salesforce CRM.Collaborate with cross-functional teams to gather requirements and...
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Salesforce System Manager
3 weeks ago
Pune, Maharashtra, India Everstream Analytics Full timeAbout the RoleIn this exciting opportunity, you will play a pivotal role as a Salesforce Administrator at Everstream Analytics.As a key member of our team, you will administer our Salesforce instance, ensuring seamless user experience and efficient data management.You will be responsible for maintaining comprehensive documentation of processes and...
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Salesforce Implementation Specialist
3 weeks ago
Pune, Maharashtra, India Gauri Ltd. Full timeAbout Gauri Ltd.We are a UK-based consultancy specializing in implementing and supporting world-class CRM and Data solutions.About the RoleWe are seeking a skilled Salesforce Consultant to contribute to the development of our service capability and deliver high-quality solutions to our clients.Key Responsibilities• Contribute to every phase of the project...
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Business Analytics Specialist
4 weeks ago
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CRM Business Solutions Specialist
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Customer Data Platform Expert
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Pune, Maharashtra, India dentsu Full timeJob OverviewWe are seeking an experienced Salesforce CDP and Interaction Studio Specialist to join our team at Dentsu International. As a key member of our customer experience management team, you will be responsible for managing and optimizing our customer data platform and ensuring seamless customer interactions through personalized experiences.Key...