
Asset Collections Specialist
2 days ago
Job Title: Asset Collections Specialist
Our organization is seeking a highly skilled and experienced Asset Collections Specialist to join our team. As an Asset Collections Specialist, you will be responsible for handling asset collections for assigned areas and achieving collection targets on various parameters.
The successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. You will also be responsible for ensuring that NPAs are kept within assigned limits and active efforts are made to minimize them.
In this role, you will have the opportunity to increase fee income/revenue and develop initiatives to control and reduce vendor payouts. You will also be responsible for conducting asset verifications and possession as per SARFESI/Section 9 process through court receivers.
Additional responsibilities include tracking and controlling delinquency of the area (Bucket & DPD wise) and focusing on nonstarters. You will also ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT.
To be successful in this role, you will need to build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow-up with critical/complex customers to identify reasons for defaulting.
You will also represent the organization in front of legal/statutory bodies as required by the legal team and ensure that the collection team adheres to legal guidelines provided by the law in force.
An additional responsibility will be to allocate work to field executives and ensure that all agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
You will also be responsible for ensuring adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtaining daily updates from all collection executives on delinquent portfolio & initiating detailed account level review of high-ticket accounts.
Finally, you will ensure compliance to all Audit/Regulatory bodies as well as policies and procedures of the company.
Required Skills and Qualifications:
- Post Graduate/Graduate in any discipline
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