
Cafe Operations Manager
4 weeks ago
Company Overview
The Talent Corner is a renowned cafe chain that prides itself on delivering exceptional customer experiences. We are seeking an experienced Cafe Operations Manager to lead our team and drive success.Salary Information
We offer a competitive salary of $85,000 per annum, commensurate with experience, in addition to benefits such as health insurance, retirement plan, and paid time off.About the Role
As the Cafe Operations Manager, you will be responsible for overseeing all aspects of the cafe, including staff management, customer service, operations, and financial performance. Your primary focus will be on ensuring seamless service flow, maintaining high standards of quality, and driving sales growth. You will work closely with the kitchen and service staff to achieve these objectives.Key Responsibilities
- Oversee daily cafe operations, ensuring efficient use of resources and effective management of staff schedules.- Foster a positive work environment, promoting teamwork and open communication among staff members.- Collaborate with the head chef and restaurant manager to develop menus and promotions that cater to customer preferences and maximize revenue.- Monitor inventory levels, manage stock orders, and optimize supply chain logistics to minimize waste and reduce costs.- Develop and implement strategies to enhance customer satisfaction, using data-driven insights to inform decision-making.- Analyze sales trends and customer feedback to identify areas for improvement and implement changes accordingly.Qualifications and Skills
To succeed in this role, you will need:- 3+ years of experience in a senior leadership position within the cafe or restaurant industry, preferably in a fast-paced environment.- Proven track record of achieving sales growth, improving operational efficiency, and enhancing customer satisfaction.- Excellent leadership, communication, and interpersonal skills, with the ability to motivate and empower team members.- Strong analytical and problem-solving skills, with proficiency in Microsoft Office and other relevant software tools.- Ability to work effectively in a dynamic environment, prioritizing multiple tasks and managing competing demands.- Availability to work flexible hours, including weekends and holidays.-
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