Customer Support Liaison

7 days ago


Ahmedabad, Gujarat, India Parex Technologies Full time
Job Overview

Parex Technologies is seeking a skilled Customer Support Executive to join our team in Ahmedabad.

Salary and Benefits

We offer a competitive salary of approximately ₹8,00,000 - ₹10,00,000 per annum, depending on experience.

Job Description

The ideal candidate will be responsible for resolving customer queries via email, chat, and web calls. Key tasks include:

  • Solving customer inquiries efficiently
  • No sales process required
  • Providing effective resolutions to customers
  • Collaborating with the technical software team to resolve complex issues
  • Excellent communication skills in English for interactions with foreign clients
  • Maintaining strong relationships with customers
  • Demonstrating strong analytical skills
  • Knowledge of accounting principles is an asset
  • Flexibility to work afternoon shifts
Requirements

To excel in this role, you must possess:

  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Knowledge of software applications and technical systems
  • Accounting knowledge is a plus
About Us

Parex Technologies is a leading company in the industry, committed to providing innovative solutions to our clients.



  • Ahmedabad, Gujarat, India UPMAN PLACEMENTS LIMITED Full time

    Key Responsibilities:Customer Communication: Serve as the primary point of contact between customers and the company, providing timely and effective support via various channels.Issue Resolution: Identify and resolve customer complaints and concerns in a professional and courteous manner.Customer Insights: Analyze customer data to identify trends and...


  • Ahmedabad, Gujarat, India Snaphunt Full time

    The OpportunitySnaphunt is seeking a Customer Service Liaison to join our team. The successful candidate will be responsible for handling inbound chats and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.The RoleProvide exceptional customer support and ensure prompt and accurate order...


  • Ahmedabad, Gujarat, India AccorHotel Full time

    Key Responsibilities:As a Customer Service Liaison, you will provide effective support to the team, ensuring they can deliver excellent services to our guests. Your role will involve responding to customer queries in a timely and efficient manner, resolving issues, and maintaining a high level of customer satisfaction.Qualifications:Service-focused...


  • Ahmedabad, Gujarat, India Covers And All Full time

    Job OverviewWe are seeking a skilled Customer Service Liaison to provide exceptional support to our clients. Your role will involve responding to customer inquiries, resolving issues promptly, and maintaining healthy relationships with our clients. To excel in this position, you should have a clear understanding of our products and services, as well as our...


  • Ahmedabad, Gujarat, India Apexa Group Full time

    Company OverviewApexa Group is a company that values diversity and excellence in the workplace. We strive to create an inclusive environment where employees can grow and develop their skills.Job OverviewWe are seeking a Customer Support Executive to join our team in Ahmedabad, Gujarat, India. The successful candidate will be responsible for providing...


  • Ahmedabad, Gujarat, India RC Project Consultancy (RCPC) Full time

    Lead Generation and Customer Relationship ManagementWe are seeking an experienced professional to join our team at RC Project Consultancy (RCPC) as a Customer Service Liaison. The successful candidate will be responsible for leading generation through various sources and handling the end-to-end post sales process.Key responsibilities include:Handling sales,...


  • Ahmedabad, Gujarat, India Fancall Private Limited Full time

    About FancallFancall Private Limited is the pioneering platform that connects fans with their beloved creators through personal video calls. We're more than just an app - we're a bridge that fosters meaningful connections beyond the screen.Role OverviewWe're seeking a skilled Customer Relationship Executive who is a people person at heart. If you're...


  • Ahmedabad, Gujarat, India Wealthstreet Financial Services Pvt. Ltd. Full time

    Wealthstreet Financial Services Pvt. Ltd. is seeking a highly skilled Customer Service Liaison Coordinator to join our team.This role involves providing exceptional customer service and ensuring seamless communication between clients and our organization.The successful candidate will have excellent communication skills, be able to multitask effectively, and...


  • Ahmedabad, Gujarat, India RC Project Consultancy (RCPC) Full time

    Key ResponsibilitiesWe are seeking a skilled Client Liaison Officer to build and maintain strong relationships with our key customers.The ideal candidate will have excellent communication and interpersonal skills, and be able to work effectively with cross-functional teams.The role will involve:Developing and implementing strategies to identify and acquire...


  • Ahmedabad, Gujarat, India TGB Banquets and Hotels Limited Full time

    Job Title: Administrative LiaisonWe are seeking an experienced and detail-oriented Administrative Liaison to join our team at TGB Banquets and Hotels Limited.Company Overview:TGB Banquets and Hotels Limited is a leading provider of hospitality services, dedicated to delivering exceptional experiences to our guests. As an Administrative Liaison, you will play...


  • Ahmedabad, Gujarat, India SWASTIK PLACEMENT AGENCY Full time

    E-commerce Support RoleAt SWASTIK PLACEMENT AGENCY, we are seeking a highly skilled Senior E-commerce Liaison to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving queries, and building strong relationships with our clients. Your role will also involve participating in marketing...

  • Client Liaison

    4 weeks ago


    Ahmedabad, Gujarat, India HRemedies Full time

    We are seeking a Client Liaison at HRemedies to assist clients in person, by phone, or via other communication channels.Key Responsibilities:- Provide exceptional customer service to clients.- Maintain accurate records of client interactions.- Escalate client concerns to relevant departments.- Foster strong relationships with clients through proactive...


  • Ahmedabad, Gujarat, India Thermo Fisher Scientific Full time

    Job SummaryAs a Project Coordinator at Thermo Fisher Scientific, you will play a crucial role in supporting the delivery of projects and studies for clients. This involves collaborating with project managers, internal teams, and external stakeholders to ensure high-quality results.Key Responsibilities Support project managers in handling all technical and...


  • Ahmedabad, Gujarat, India UPMAN PLACEMENTS LIMITED Full time

    Critical to our team at UPMAN PLACEMENTS LIMITED, the Customer Relationship Management role requires exceptional communication skills to excel as the primary point of contact between our customers and the company.We are seeking a skilled professional to support customer queries via various channels, resolve issues efficiently, and identify customer demands...


  • Ahmedabad, Gujarat, India Shub Consulting Pvt Ltd Full time

    At Shub Consulting Pvt Ltd, we are seeking a highly motivated Customer Relationship Associate to join our dynamic team. This is an exciting opportunity for a results-driven individual to take on a pivotal role in nurturing customer relationships, ensuring customer satisfaction, and driving business growth. Key Responsibilities:Customer Relationship...


  • Ahmedabad, Gujarat, India EIE Instruments Pvt Ltd Full time

    About EIE Instruments Pvt Ltd:We are seeking a skilled Client Service Liaison to join our team. As a key member of our support staff, you will act as an advocate for our clients and provide information on how they can connect with the right person at the right time for complaint matters.You will work closely with our clients, often serving in a support role...


  • Ahmedabad, Gujarat, India Rohan Dyes & Intermediates Limited Full time

    Greetings from Rohan Dyes & Intermediates LimitedWe have openings for key positions.Job Title: Human Resources Liaison ManagerExperience: 10 years in HR and liaisoningSalary: Up to 50k (no bar for the right candidate)Location: Vatva, G.I.D.C, Ahmedabad, GujaratJob Overview:The Liaisoning cum HR Manager will be responsible for managing human resources...


  • Ahmedabad, Gujarat, India UPMAN PLACEMENTS LIMITED Full time

    Job DescriptionThe role of the Customer Relationship Manager involves serving as the primary point of contact between customers and the company. This position requires excellent communication skills and the ability to resolve customer complaints in a timely and professional manner.Key Responsibilities:Provide exceptional customer service via phone, email,...


  • Ahmedabad, Gujarat, India Telihub Limited Full time

    Job DescriptionAs a key member of our team at Telihub Limited, the Freight Network Liaison will play a pivotal role in fostering strong relationships with our carrier partners.Key Responsibilities:Primary Point of Contact: Serve as the primary point of contact for all carrier relations inquiries and respond to carrier requests and concerns in a timely and...


  • Ahmedabad, Gujarat, India Soni And Soni Full time

    About UsSoni & Soni Legal Firm is a reputable law firm dedicated to providing top-notch legal services to our clients. Our team is recognized for its commitment to excellence and client-centric approach.Job SummaryThe Customer Service Advocate will be responsible for delivering exceptional support to our clients, ensuring their needs are met efficiently and...