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Site Reliability Engineer II
1 month ago
Responsibilities:
System Reliability: Ensure the reliability of software systems by designing, implementing, and maintaining scalable and reliable infrastructure.
Automation: Develop automation tools and scripts to streamline operational tasks, reduce manual intervention, and improve overall system efficiency.
Incident Response and Resolution: Monitor system performance and respond to incidents promptly to minimize downtime and ensure high availability.
Capacity Planning: Analyze system usage patterns and forecast future capacity needs to ensure that the infrastructure can handle current and future demands.
Performance Optimization: Identify and address performance bottlenecks in software systems through optimization and tuning.
Infrastructure as Code (IaC): Implement infrastructure as code practices, using tools like Terraform or Ansible, to define and manage infrastructure in a version-controlled and automated manner.
Monitoring and Logging: Implement and maintain monitoring and logging solutions to gain insights into system behavior, troubleshoot issues, and proactively address potential problems.
On-Call Support: Participate in an on-call rotation to respond to incidents outside of regular working hours and ensure 24/7 system availability.
Security: Collaborate with security teams to implement and maintain security best practices in infrastructure and application.
Disaster Recovery Planning: Develop and maintain disaster recovery plans to ensure that systems can quickly recover from major outages or failures.
Continuous Improvement: Continuously analyze system performance, reliability, and incidents to identify areas for improvement and implement changes to enhance overall system resilience.
Requirements:
2-4 years of experience in site reliability engineering.
Bachelor's degree in computer science, information technology, or a related field.
Experience working for a product organization is a plus.
Certifications from cloud service providers like AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or Microsoft Certified is a plus.
About Zeta Services Inc.: Zeta Services Inc. is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded in 2015 and has over 1700 employees with over 70% roles in R&D across locations in the US, EMEA, and Asia. We raised $280 million at a valuation from Softbank, Mastercard, and other investors in 2021. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. We are actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.