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Site Reliability Engineer II

1 month ago


Bengaluru, Karnataka, India Zeta Services Inc. Full time
About the Role: As a Site Reliability Engineer at Zeta Services Inc., you will bridge the gap between development and operations, focusing on building and maintaining reliable, scalable, and efficient systems. Your ultimate goal is to ensure a seamless and reliable user experience while promoting a culture of automation, collaboration, and continuous improvement within the organization.

Responsibilities:

System Reliability: Ensure the reliability of software systems by designing, implementing, and maintaining scalable and reliable infrastructure.

Automation: Develop automation tools and scripts to streamline operational tasks, reduce manual intervention, and improve overall system efficiency.

Incident Response and Resolution: Monitor system performance and respond to incidents promptly to minimize downtime and ensure high availability.

Capacity Planning: Analyze system usage patterns and forecast future capacity needs to ensure that the infrastructure can handle current and future demands.

Performance Optimization: Identify and address performance bottlenecks in software systems through optimization and tuning.

Infrastructure as Code (IaC): Implement infrastructure as code practices, using tools like Terraform or Ansible, to define and manage infrastructure in a version-controlled and automated manner.

Monitoring and Logging: Implement and maintain monitoring and logging solutions to gain insights into system behavior, troubleshoot issues, and proactively address potential problems.

On-Call Support: Participate in an on-call rotation to respond to incidents outside of regular working hours and ensure 24/7 system availability.

Security: Collaborate with security teams to implement and maintain security best practices in infrastructure and application.

Disaster Recovery Planning: Develop and maintain disaster recovery plans to ensure that systems can quickly recover from major outages or failures.

Continuous Improvement: Continuously analyze system performance, reliability, and incidents to identify areas for improvement and implement changes to enhance overall system resilience.

Requirements:

2-4 years of experience in site reliability engineering.

Bachelor's degree in computer science, information technology, or a related field.

Experience working for a product organization is a plus.

Certifications from cloud service providers like AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or Microsoft Certified is a plus.

About Zeta Services Inc.: Zeta Services Inc. is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded in 2015 and has over 1700 employees with over 70% roles in R&D across locations in the US, EMEA, and Asia. We raised $280 million at a valuation from Softbank, Mastercard, and other investors in 2021. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. We are actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.