Senior Quality Assurance Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Senior Quality Assurance Manager to join our team at Equiniti. As a key member of our Operations team, you will be responsible for ensuring the highest standards of quality in our processes and services.
Key Responsibilities
- Develop and implement quality assurance processes to ensure compliance with regulatory requirements and company policies.
- Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
- Collaborate with cross-functional teams to drive process improvements and increase efficiency.
- Provide coaching and training to team members to enhance their skills and knowledge.
- Monitor and report on quality metrics to ensure continuous improvement.
Requirements
- 12 months experience in a quality assurance or process improvement role.
- Strong knowledge of quality management systems and regulatory requirements.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
About Equiniti
Equiniti is a leading provider of technology-enabled business process outsourcing solutions. We are committed to delivering high-quality services to our clients and are seeking a talented individual to join our team.
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