IT Support Specialist

4 weeks ago


Kanpur, Uttar Pradesh, India SynapseIndia Full time

About the Role:

We are seeking an IT Support Engineer to join our team at SynapseIndia. As an IT Support Engineer, you will be responsible for handling user issues related to IT infrastructure, software, and hardware. The ideal candidate will have 1+ year of experience in a similar role and possess excellent technical skills.

Key Responsibilities:

  • Resolve user issues related to IT infrastructure, software, and hardware.
  • Configure and troubleshoot Windows, Mac, and Linux systems.
  • Install and update software, including Microsoft and Mobile application tools.
  • Configure and troubleshoot printers and FTP connections.
  • Monitor and control IT-related devices on a regular basis.

Benefits:

  • Work from office opportunity.
  • Structured environment with industry-leading CMMI level-5 compliant processes.
  • Salaries paid on time from the company's inception.
  • Eco-friendly workplace promoting health and well-being.
  • Job security and recognition of top performers.
  • Yearly appraisals and benefits like Accidental and Medical Insurance.

Requirements:

  • 1+ year of experience in a similar role.
  • Excellent technical skills, including Windows, Mac, and Linux configurations.
  • Ability to work in a structured environment.

About SynapseIndia:

SynapseIndia is a 23+ years old Software development company with development offices in India and USA, serving clients globally. We prioritize job security, recognize top performers, and provide benefits like Accidental and Medical Insurance.

Why work with us?

  • Google partner and Microsoft partner company with certified professionals.
  • MNC with clients and employees worldwide.
  • Expansion plan to cross over 500 IT professionals within the next 6 months.
  • No night shift and 2nd and last Saturday of every month off for everyone.

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