Cloud Support Engineer

3 weeks ago


Bengaluru, Karnataka, India Nielsen Full time
About the Role

We are seeking an experienced Cloud Support Engineer to join our team at Nielsen. As a key member of our infrastructure support team, you will be responsible for ensuring the smooth operation of our AWS-based production systems and services.

Key responsibilities include:

  • Maintaining and supporting our team's production assets in AWS, including Collections and Crediting
  • Performing reviews of our systems, tracking updates, and ensuring the health and functional order of all our stage and production assets in AWS
  • Ensuring daily delivery commitments are met per SLAs with no delay or miss
  • Automating manual processes or introducing new processes and best practices to ensure the proper functional order of our AWS-based production environment
  • Executing post-deployment impact analysis and checks following releases to ensure no quality escape
  • Performing data analysis at the request of both our own team's senior members as well as external stakeholders
Required Skills and Qualifications

To succeed in this role, you will need:

  • At least 2-3 years of professional experience in supporting and maintaining large AWS systems and services, ensuring quality and proper working order
  • Working knowledge of the AWS ecosystem and services
  • SQL programming skills for writing queries for data checks and analysis
  • Knowledge of Python programming
  • Knowledge of AWS security best practices, including IAM roles, security groups
  • Knowledge of Unix and Windows environments
  • Very good knowledge of AWS Monitoring, Alerting, and Automation concepts and tools
  • Resourceful, self-starter, proactive, and a team-player
  • Able to quickly assess possible problems and take quick decisions to protect our environment and our data
About the Company

Nielsen is a leading global information and measurement company. We provide the most comprehensive and accurate measurements and analytics in the media and advertising industries.

Benefits

As a Cloud Support Engineer at Nielsen, you will enjoy a competitive salary of $120,000 per year, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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