Customer Service Specialist

3 weeks ago


Mumbai, Maharashtra, India FedEx Full time
Job Description

FedEx is committed to delivering exceptional customer experiences, and as a Cash Handling Associate, you will play a critical role in ensuring our customers receive the highest level of service.

As a key member of our team, you will be responsible for completing defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.

You will identify anomalies as they arise and use your judgment based on rules and procedures to resolve them. For complex issues, you may escalate to senior team members.

This position requires strong interpersonal skills, written and verbal communication skills, team working skills, Microsoft Office and PC skills, and problem-solving skills.

FedEx is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

We offer a competitive salary package, including a base salary of $65,000 per year, plus benefits and opportunities for career advancement.



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