Risk Management Specialist

1 month ago


Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time
About the Role

Amazon is seeking a highly skilled Risk Specialist to join our team in the Middle Mile. As a Risk Specialist, you will play a critical role in assisting with identity verification and fraud mitigation for daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network.

Key Responsibilities
  • Provide data analysis and conduct investigations to identify and minimize the risk posed by fraud or abuse patterns and trends.
  • Pull data from numerous databases and perform ad hoc reporting and analysis as needed.
  • Take appropriate action to identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations.
  • Understand the business impact of trends and make decisions that make sense based on available data.
  • Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams.
  • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
  • Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these findings in a review forum.
  • Participate in ad-hoc projects and assignments as necessary.
  • Partner with cross-functional teams across Amazon for collaboration on fraud risks and investigations.
  • Apply risk management best practices to mitigate issues, identify operational inefficiencies, and improve processes.
Requirements
  • 2+ years of work experience in logistics/transportation industry.
  • Experience working on identity verification/fraud detection processes.
  • Bachelor's Degree from an accredited university or equivalent.
  • Knowledge of MS Excel based tools and familiarity with Excel spreadsheets and ability to navigate and interpret data through SQL.
Preferred Qualifications
  • Experience in Lean and Six Sigma.
  • Data management & data quality control experience with experience pulling and analyzing large sets of data.
  • Knowledge using data to drive root cause elimination and process improvement.
  • Knowledge in data and experience spotting the trends and fixing gaps.
  • Experience in building Quick Site dashboard.


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