Safety and Security Team Manager
4 weeks ago
Job Summary
The Safety and Security Team Manager is responsible for ensuring the safety and security of our guests and employees. This role requires a strong leader who can manage a team of safety and security staff, provide guidance and support, and make decisions in emergency situations.
Main Responsibilities
- Team Management
- Lead a team of safety and security staff to ensure compliance with corporate safety and security standards.
- Direct the performance of safety and security staff and provide feedback and coaching as needed.
- Emergency Response
- Take a lead role in emergency situations, including medical emergencies and security incidents.
- Assess and respond to emergency situations, providing first aid and other life-saving techniques as needed.
- Administrative Duties
- Complete and maintain accurate records of safety and security activities, including incident reports and daily logs.
- Perform administrative tasks, such as scheduling and officer reviews.
- Customer Service
- Provide excellent customer service to guests, responding to their queries and concerns in a professional and courteous manner.
- Financial Management
- Ensure that all financial transactions are accurate and compliant with company policies and procedures.
- Monitor and control departmental expenditure to ensure that it is within budget.
Requirements
- Education
- Degree in a relevant field, such as hospitality or security.
- Experience
- Minimum 2 years of experience in a safety and security role, preferably in a hotel or hospitality setting.
- Skills
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and make decisions in emergency situations.
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