Lead Business Development Manager

3 days ago


Bengaluru, Karnataka, India Cashfree Payments Full time

About the Role

Cashfree Payments is seeking a highly skilled Lead Business Development Manager to join our team. In this role, you will be responsible for managing and growing existing customer relationships in emerging markets, identifying opportunities for upselling, cross-selling, and deepening engagement.

Key Responsibilities

  • Develop and execute strategies for expanding existing customer accounts within emerging market categories, focusing on long-term partnerships.
  • Consistently achieve revenue targets through customer retention, account expansion, and driving additional business from existing customers in line with team/organizational objectives.
  • Maintain regular communication with existing clients, ensuring satisfaction and resolving any issues to maintain strong relationships.
  • Build and manage a pipeline for account expansion by identifying growth opportunities within existing accounts.
  • Collaborate with customers to identify new use cases and tailor solutions to meet their evolving needs, driving long-term value.
  • Establish best practices and operating procedures for customer retention, relationship management, and account expansion.
  • Stay up-to-date on market trends, customer pain points, and competitor actions that may impact current customer relationships and growth opportunities.

Requirements

  • 7-9 years of relevant experience in account management & relationship management.
  • Minimum 3 years of experience in Payment Gateway Sales.
  • Experience in product-focused sales and an organized approach to work.
  • Strong interpersonal skills and the ability to build rapport with customers by understanding their requirements.
  • Strong business acumen and product expertise.

What We Offer

  • A competitive salary of $120,000 - $180,000 per annum, depending on experience.
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.


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