ServiceNow Architect and Developer

1 week ago


Noida, Uttar Pradesh, India HCLTech Full time
Job Description:

We are seeking a highly skilled ServiceNow Architect and Developer to join our team at HCLTech. This is a critical role that will be responsible for designing, implementing, and maintaining ServiceNow solutions to drive business growth and efficiency.

Key Responsibilities:

  • Design and implement ServiceNow solutions that meet the needs of our clients
  • Develop and execute strategies for improving ServiceNow adoption and utilization across the organization
  • Provide technical leadership and mentorship to junior members of the ServiceNow team
  • Collaborate with product managers and other stakeholders across the organization to understand software needs and ensure they are adequately met
  • Identify and resolve any discrepancies or anomalies in software asset records
  • Assist in the negotiation of software contracts with vendors and manage ongoing vendor relationships

Qualifications:

  • Strong understanding of ITIL processes and best practices
  • Familiarity with Service Now's integration capabilities with other IT systems and tools
  • Minimum 3 full ServiceNow implementations
  • Working knowledge of all ServiceNow/ITIL modules (HAM, SAM, ITOM, Orchestration, CSDM)
  • Experience implementing systems using the Agile/Scrum methodology

Preferred Skills:

  • Minimum ServiceNow CSA certified
  • ITIL certification / CIS/ ServiceNow certification is an advantage

The ideal candidate will have a strong background in ServiceNow architecture, development, and implementation. They will also possess excellent communication, presentation, and writing skills. The salary range for this position is between $120,000 - $180,000 per annum, depending on location and experience.



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