Process Improvement Specialist
3 weeks ago
The Nielsen Company is seeking a highly skilled Process Improvement Specialist to support 6 sigma or Process improvement initiatives across Business Units and departments. This role will be a champion and catalyst for all process standardization, optimization, simplification, and automation opportunities.
Key Responsibilities
• Identify and run process optimization and efficiency improvements projects
• Develop and implement data quality and governance standards
• Be an advocate for Process Improvement and Innovation across Business Units and departments
• Continuously monitor and refine data processes to enhance reliability and accuracy
• Improve efficiencies and experience using Process Improvement/LSS/DMAIC tools and methodologies for both internal teams and external clients and stakeholders.
Experience
• 4-6 years of global work experience within Tech, Media, Telecom sector, involved in driving Process Improvement and 6 sigma projects across Tech and Ops teams in a distributed offshore-onshore setup.
• Experience in identification and running Black Belt or Green Belt projects
• Should be a certified Black Belt or Green Belt
• Deep understanding of shared services operations, with experience leading 6 sigma or LSS projects
• Should be adept with using Google Sheets, Tableau, BI, defining metrics, and business spec documents
• Experience in tracking metrics, KPIs, managing budgets, and financial reporting for transitions and process migrations.
• Demonstrated experience supporting culturally diverse stakeholder groups.
• Exposure to consumer data measurement, research, analytics, and content management within the Media industry (TV, OTT) preferred.
• Strong command over program management skills including project planning, resource allocation, risk/time/scope management, stakeholder engagement, and ability to deploy Agile and Waterfall methodologies requirement.
Skills and Competencies
• Excellent Communication: Strong verbal and written communication skills to effectively engage with stakeholders at all levels and convey complex ideas clearly.
• Problem-Solving: Ability to identify issues, analyze root causes, and implement effective solutions to ensure smooth transitions.
• Adaptability: Flexibility to adapt to changing priorities and navigate through ambiguity while maintaining focus on key objectives.
• Project Management: Proficient in project management methodologies with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Collaboration: Proven track record of working collaboratively across departments and geographies to achieve common goals.
Educational Qualifications
• Postgraduate degree (MBA or preferred.
• Mandatory - 6 sigma BB or GB certified
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