Process Improvement Specialist

3 weeks ago


Mumbai, Maharashtra, India The Nielsen Company Full time
Job Summary

The Nielsen Company is seeking a highly skilled Process Improvement Specialist to support 6 sigma or Process improvement initiatives across Business Units and departments. This role will be a champion and catalyst for all process standardization, optimization, simplification, and automation opportunities.

Key Responsibilities
• Identify and run process optimization and efficiency improvements projects
• Develop and implement data quality and governance standards
• Be an advocate for Process Improvement and Innovation across Business Units and departments
• Continuously monitor and refine data processes to enhance reliability and accuracy
• Improve efficiencies and experience using Process Improvement/LSS/DMAIC tools and methodologies for both internal teams and external clients and stakeholders.

Experience
• 4-6 years of global work experience within Tech, Media, Telecom sector, involved in driving Process Improvement and 6 sigma projects across Tech and Ops teams in a distributed offshore-onshore setup.
• Experience in identification and running Black Belt or Green Belt projects
• Should be a certified Black Belt or Green Belt
• Deep understanding of shared services operations, with experience leading 6 sigma or LSS projects
• Should be adept with using Google Sheets, Tableau, BI, defining metrics, and business spec documents
• Experience in tracking metrics, KPIs, managing budgets, and financial reporting for transitions and process migrations.
• Demonstrated experience supporting culturally diverse stakeholder groups.
• Exposure to consumer data measurement, research, analytics, and content management within the Media industry (TV, OTT) preferred.
• Strong command over program management skills including project planning, resource allocation, risk/time/scope management, stakeholder engagement, and ability to deploy Agile and Waterfall methodologies requirement.

Skills and Competencies
• Excellent Communication: Strong verbal and written communication skills to effectively engage with stakeholders at all levels and convey complex ideas clearly.
• Problem-Solving: Ability to identify issues, analyze root causes, and implement effective solutions to ensure smooth transitions.
• Adaptability: Flexibility to adapt to changing priorities and navigate through ambiguity while maintaining focus on key objectives.
• Project Management: Proficient in project management methodologies with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Collaboration: Proven track record of working collaboratively across departments and geographies to achieve common goals.

Educational Qualifications
• Postgraduate degree (MBA or preferred.
• Mandatory - 6 sigma BB or GB certified

  • Mumbai, Maharashtra, India NEC Full time

    Job DescriptionWe are seeking a skilled Process Improvement Specialist to join our team at NEC. The ideal candidate will have a detail understanding of development lifecycles, including waterfall, iterative waterfall, and agile methodologies.Key responsibilities include:Developing and implementing process improvements to enhance efficiency and...


  • Mumbai, Maharashtra, India Yubi Group Full time

    At Yubi Group, we are seeking a highly skilled Business Process Improvement Specialist to join our team. This is an exciting opportunity for someone who enjoys collaborating with stakeholders, analyzing business processes, and developing reports to drive data-driven decisions.About the RoleThis role involves working closely with our team to identify areas of...

  • Training Manager

    4 weeks ago


    Mumbai, Maharashtra, India Firstsource Full time

    Job Title: Training Manager - Process Improvement Specialist Description: We are seeking a skilled Training Manager - Process Improvement Specialist to join our team at Firstsource. As a leading provider of customized Business Process Management (BPM) services, we are trusted custodians and long-term partners to over 100 leading brands across the US, the...


  • Mumbai, Maharashtra, India ASSYSTEM Full time

    Job OverviewAssystem is seeking a highly skilled Business Process Improvement Specialist to join our team in Delhi. As a key member of our digital transformation journey, you will play a crucial role in analyzing and improving business processes within the Transport Department.Key ResponsibilitiesProcess Analysis and Improvement:Analyze and document existing...


  • Navi Mumbai, Maharashtra, India Master Mind Consultancy Full time

    We are seeking a highly skilled Strategic Process Improvement Specialist to join our team at Master Mind Consultancy.Company OverviewAt Master Mind Consultancy, we pride ourselves on delivering innovative solutions that drive business growth. As a leading consultancy, we strive to stay ahead of the curve by leveraging the latest advancements in process and...


  • Mumbai, Maharashtra, India Vodafone Idea Limited Full time

    Job Title: AGM - Postpaid Process & SystemsJob Summary:We are seeking a highly skilled and experienced professional to lead our postpaid process and systems team. The ideal candidate will have a strong background in process improvement, project management, and customer experience enhancement.Key Responsibilities:Identify opportunities for process improvement...


  • Mumbai, Maharashtra, India Colgate-Palmolive Company Full time

    Are you a driven professional seeking to leverage your skills in business process improvement and knowledge management? Colgate-Palmolive Company, a global leader in the consumer goods industry, is currently looking for a Business Process Improvement Specialist - HR Services to join our team.About UsAs a company committed to sustainability and community...


  • Navi Mumbai, Maharashtra, India DOW CHEMICAL INTERNATIONAL PVT. LTD. Full time

    At Dow, we're passionate about delivering integrity, respect, and safety to our customers, employees, and the planet. Our people are at the heart of our solutions, reflecting the communities we live in and the world where we do business. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective,...


  • Mumbai, Maharashtra, India Saaswika Solutions Private Limited Full time

    Business Analyst RoleWe are seeking a skilled Business Analyst to join our team at Saaswika Solutions Private Limited. The ideal candidate will have a strong analytical mindset and excellent problem-solving skills.Key Responsibilities:Data Analysis: Collecting, analyzing, and interpreting data from various sources to identify trends and insights that drive...


  • Mumbai, Maharashtra, India DBS Bank Full time

    Job Summary:We are seeking a highly skilled Process Improvement Specialist to join our Institutional Banking Group as a key member of the COO Office. The successful candidate will be responsible for identifying and implementing process improvements that enhance customer and employee experience.Key Responsibilities:Map and analyze business processes to...


  • Mumbai, Maharashtra, India DBS Bank Full time

    Company OverviewDBS Bank is a leading financial institution in Asia, committed to delivering exceptional customer experiences and driving business growth through innovation and expertise.Salary:The estimated annual salary for this role is ₹28,00,000 - ₹40,00,000 based on industry standards and market conditions in Mumbai.Job DescriptionWe are seeking an...


  • Mumbai, Maharashtra, India NETSACH GLOBAL Full time

    NETSACH GLOBAL is currently seeking a highly skilled Process Consultant to join our team.Job Description:As a Process Consultant, you will be responsible for implementing, executing, and maintaining ISO policies, processes, procedures, and other applicable legislations, policies, and guidelines.Key Responsibilities:Implement and maintain ISO 20000, ISO...


  • Mumbai, Maharashtra, India Travelex Full time

    Job DescriptionSenior Analyst, PS HomeThis role is responsible for providing exceptional HR services to Travelex employees globally. As a key member of the PS Home team, you will be instrumental in delivering high-quality resolutions to employee queries, managing contracts and document uploads, and contributing to process improvement initiatives.About the...


  • Mumbai, Maharashtra, India DBS Bank Full time

    **Job Overview**DBS Bank is seeking a skilled Customer Experience Improvement Specialist to join our team. As a specialist, you will play a key role in enhancing customer satisfaction and driving business growth.ResponsibilitiesAnalyze customer feedback and data to identify areas for improvementDevelop and implement process improvements to enhance customer...


  • Mumbai, Maharashtra, India Comaea Consulting Full time

    Job Title: Superintendent – Process ImprovementJob Summary:Comaea Consulting is seeking an experienced Superintendent to drive and implement Process Improvement initiatives across its fleet. The ideal candidate will have a proven track record of leading process improvement initiatives and projects, with experience in project management, lean methodologies,...


  • Mumbai, Maharashtra, India Comaea Consulting Full time

    Job Title: Process Improvement LeaderJob Summary:We are seeking a highly skilled Process Improvement Leader to join our team at Comaea Consulting. As a Process Improvement Leader, you will be responsible for identifying, developing, and implementing process improvement initiatives to enhance the efficiency, effectiveness, and quality of ship management...


  • Navi Mumbai, Maharashtra, India Chain IQ Full time

    Job OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team at Chain IQ. The successful candidate will be responsible for ensuring that staff in our locations make optimal use of reporting, analysis and internal control systems.About the RoleThis is an exciting opportunity for a detail-oriented individual with excellent...


  • Mumbai, Maharashtra, India Comaea Consulting Full time

    Job Purpose:The Process Improvement Superintendent will be responsible for identifying, developing, and implementing process improvement initiatives to enhance the efficiency, effectiveness, and quality of ship management operations. This role aims to optimize operational performance, reduce costs, ensure regulatory compliance, and drive continuous...


  • Mumbai, Maharashtra, India The Nielsen Company Full time

    Process Improvement LeadThe Process Improvement Lead for The Nielsen Company supports 6 sigma or Process improvement initiatives across Business Units and departments, and is a champion and catalyst for all process standardization, optimization, simplification and automation opportunities. The Process Improvement Lead is responsible for improving...


  • Mumbai, Maharashtra, India The Nielsen Company Full time

    Job SummaryThe Assistant Manager/Lead for Process Excellence (PEX) at The Nielsen Company supports 6 sigma or process improvement initiatives across Business Units and departments. This role is a champion and catalyst for all process standardization, optimization, simplification, and automation opportunities. The PEX lead is responsible for improving...