Senior Manager, Process and Functional Architecture – Business Excellence

1 month ago


Gurgaon, Haryana, India JLL Full time

Empowering Innovation

JLL is a leading global provider of real estate and investment management services. We're committed to empowering our people to shape a brighter future for our clients and the world.

About the Role

We're seeking a Senior Manager, Process and Functional Architecture to join our Business Excellence team. As a key member of our team, you'll be responsible for defining the scope, user stories, and requirements for our business processes. You'll analyze existing processes, identify opportunities for automation, and work with internal IT and third-party vendors to implement innovative solutions.

Key Responsibilities

  1. Craft clear requirements for business processes, including defining scope, user stories, and requirements.
  2. Analyze existing processes, identify opportunities for automation, and articulate the AS-IS and TO-BE processes.
  3. Work with internal IT and third-party vendors to identify and implement innovative solutions.
  4. Develop business cases and conduct research and analysis to support process improvements.
  5. Manage projects and engagements in the automation and tech implementation domain.

Requirements

  • Bachelor's degree in a technical field (e.g., Engineering, Computer Science) with relevant work experience.
  • 10+ years of experience as a Business Analyst, Configurator, and Project Manager in automation projects.
  • Strong analytical and problem-solving skills.
  • Excellent communication, collaboration, and interpersonal skills with diverse audiences.
  • Ability to work independently and manage multiple projects efficiently.
  • Creative thinker with a focus on achieving results.

What We Offer

JLL is committed to empowering our people to realize their full potential in an entrepreneurial and inclusive work environment. We offer a competitive pay and benefits package, as well as opportunities for professional growth and development.

Location

Gurugram, HR



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