Reliability Engineering Lead
2 days ago
About Truelancer
We are a leading technology solutions provider, seeking an exceptional Reliability Engineering Lead to drive our GRC technology solutions.
Estimated Salary: $180,000 per year
SRE Strategy and Leadership
We need a skilled professional to lead a team of 20 SRE professionals, driving reliability, performance, and scalability of our GRC technology solutions. The ideal candidate will have experience in client interaction, team leadership, and big MNC's. They should possess excellent communication skills and be able to inspire and empower successful SRE teams.
Observability and Monitoring
The chosen candidate will establish observability practices to ensure real-time insights into system performance, availability, and customer experience. They will implement monitoring tools, metrics, and dashboards to proactively identify and address potential issues.
Production Support Optimization
They will lead all aspects of the end-to-end production support process, including incident management, problem resolution, and service-level agreement (SLA) compliance. This will involve driving continuous improvement initiatives to enhance operational effectiveness and reduce mean time to resolution (MTTR).
GRC Customer Journeys
The selected candidate will collaborate with multi-functional teams to enhance customer journeys through seamless and reliable technology experiences.
Reliability Engineering Best Practices
They will promote and implement standard methodologies, including error budgeting, chaos engineering, and disaster recovery planning. They will cultivate a culture of resilience and reliability within technology.
Automation and Efficiency
The ideal candidate will champion automation initiatives to streamline operational workflows, deployment processes, and incident response tasks. They will leverage automation tools and orchestration to improve reliability and reduce manual intervention.
Requirements
To be successful in this role, you should have 10+ years of experience and a degree or equivalent experience in Computer Science, Information Technology, or a related field. Advanced certifications in SRE or related fields are a plus. You should also have a deep understanding of observability tools and methodologies, including experience with logging, monitoring, tracing, and performance analysis platforms.
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