Operations Manager

4 days ago


Bengaluru, Karnataka, India Ascendion Full time
Job Overview

We are seeking a highly skilled Operations Manager to join our team at Ascendion. As an Operations Manager, you will play a crucial role in driving business decisions and ensuring operational efficiency.

About the Role

This is a US Shift (Night) based position that requires working closely with the Delivery Team to identify new demands and manage project execution related operational matters. The successful candidate will also coordinate with Talent Acquisition Team to facilitate recruitment and hiring of new employees.

Responsibilities
  • Work closely with the Delivery Team to identify new demands and manage project execution related operational matters, including invoicing, contract renewals, SOW & pricing exercises for new deals/amendments, timesheet management, HWF/TWF/WF Management etc.
  • Coordinate with Talent Acquisition Team to facilitate recruitment and hiring of new employees.
  • Track and maintain high-level dashboards with accuracy.
  • Chair semi-weekly/weekly calls with stakeholders and publish MOMs and status reports.
  • Serve as the primary point of contact for all operations-related inquiries, issues, and concerns.
  • Drive and support business decisions and compliance.
  • Develop and implement new processes and procedures to improve operational efficiency.
Requirements
  • Proven ability to work collaboratively with others.
  • Excellent communication and time management skills.
  • Proficient with Microsoft Office (especially Excel, Word and PowerPoint).
  • Bachelor's degree preferred with 2-3 years' experience in operations.
What We Offer

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience. Additionally, we provide a comprehensive benefits package, opportunities for growth and development, and a dynamic work environment.



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