Highly Skilled Enterprise Application Support Specialist
7 days ago
Overview:
ECUSO is seeking a highly skilled Enterprise Application Support Specialist to join our team. This role will be responsible for providing technical support and ensuring the smooth operation of enterprise-level applications.
Key Responsibilities:
- Monitor, maintain, and support enterprise applications to ensure high availability and performance.
- Diagnose, troubleshoot, and resolve application-related incidents and issues.
- Perform root cause analysis to prevent recurring issues.
Requirements:
- 5+ years of experience in application support or a similar role.
- Proven experience supporting enterprise-level applications.
- Proficiency in application monitoring and logging tools (e.g., Splunk, Dynatrace, or Nagios).
- Strong knowledge of operating systems (Windows, Linux) and databases (SQL, Oracle).
- Familiarity with scripting languages (e.g., Python, PowerShell, or Bash) for automation.
- Experience with ITIL processes for incident and problem management.
- Knowledge of APIs, web services, and middleware (e.g., REST, SOAP).
Preferred Qualifications:
- Experience with cloud platforms (AWS, Azure, or GCP).
- Familiarity with DevOps tools and processes (e.g., Jenkins, Kubernetes, or Docker).
- ITIL Foundation Certification or equivalent.
Estimated Salary: ₹1,200,000 - ₹2,500,000 per annum
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