Digital Transformation Specialist

2 days ago


Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

About IDFC FIRST Bank

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IDFC FIRST Bank is a leading bank in India, committed to providing innovative financial solutions to its customers.

Job Title: Digital Transformation Specialist - Wholesale Banking Operations

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We are seeking an experienced Digital Transformation Specialist to join our Wholesale Banking Operations team. The successful candidate will play a key role in driving digital transformation initiatives across the business.

Role and Responsibilities:

  • Manage end-to-end implementation of treasury, trade finance, and cash management solutions for clients.
  • Coordinate with internal stakeholders to ensure timely delivery of projects and services.
  • Work closely with product teams to develop and promote quality solutions for clients.
  • Provide guidance on documentation requirements and perform reviews of client documents.
  • Resolve client issues promptly and maintain high levels of customer satisfaction.
  • Maintain up-to-date knowledge of the bank's products, services, and regulatory requirements.
  • Engage with compliance and legal teams to handle exceptions and approvals.
  • Build strong relationships with business partners and stakeholders.
  • Analyze data to identify opportunities for process improvements and cost savings.
  • Focus on delivering exceptional customer service and support.

Requirements:

  • Bachelor's degree in Engineering, Technology, Mathematics, Commerce, Arts, Science, Biology, Business, or Computers.
  • Post-graduate degree in MBA or PGDM preferred.
  • Minimum 5 years of experience in wholesale banking operations or a related field.

Salary: ₹1,200,000 per annum (plus benefits)

How to Apply: Please submit your resume and cover letter to us via email.



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