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ServiceNow Administrator

1 month ago

Bengaluru, Karnataka, India 5100 Kyndryl Solutions Private Limited Full time

About the Role

We are seeking a highly skilled ServiceNow Administrator to join our team at 5100 Kyndryl Solutions Private Limited. As a ServiceNow Administrator, you will be responsible for configuring and customizing ServiceNow modules, managing user access, roles, and permissions, and developing and implementing workflows, business rules, and automation scripts.

Key Responsibilities

  • Configure and customize ServiceNow modules (Incident, Problem, Change, etc.)
  • Manage user access, roles, and permissions
  • Develop and implement workflows, business rules, and automation scripts
  • Integrate ServiceNow with other systems and tools
  • Optimize platform performance, scalability, and security
  • Troubleshoot and resolve platform issues
  • Develop and maintain reports, dashboards, and metrics
  • Provide training and support to end-users
  • Stay up-to-date with ServiceNow releases, features, and best practices

Requirements

  • 7+Years Experience required in Service Now.
  • Strong understanding of ITSM processes and ServiceNow platform.
  • Experience with ServiceNow administration, configuration, and customization.
  • Excellent problem-solving and analytical skills.
  • Good communication and documentation skills.
  • Ability to work in a team environment.
  • Bachelor's degree in Computer Science, IT, or related field.

What We Offer

At 5100 Kyndryl Solutions Private Limited, we offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for career growth and development. If you are a motivated and experienced ServiceNow Administrator looking for a new challenge, please submit your application.