Travel Operations Associate

1 day ago


Gurgaon, Haryana, India IGT Solutions Full time

We are seeking a highly skilled Travel Operations Associate to join our team at IGT Solutions. This role involves working closely with customers to deliver exceptional service and resolve any issues related to travel arrangements.

Key Responsibilities
  • Booking Management: Process and manage customer bookings for flights, hotels, and other travel services through our platform, ensuring accuracy in booking details and confirmations.
  • Customer Support: Address customer queries and issues regarding bookings, cancellations, and modifications, providing timely and effective solutions.
  • Transaction Processing: Handle payment transactions and refunds, adhering to company policies and procedures.
  • Data Management: Maintain and update customer records and booking data accurately, generating and reviewing reports as needed.

This is a full-time position available every week from Monday to Friday, with an estimated salary of ₹ 250,000 - ₹ 450,000 per annum based on location and experience. If you have excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.

Eligibility Criteria
  • Experience: 0.6-4 years
  • Qualification: Graduate freshers or experienced candidates can apply.

We are an equal opportunities employer committed to creating a non-discriminatory environment free from intimidation, harassment or bias based on age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status.



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