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Commercial Operations Lead

1 month ago

Mumbai, Maharashtra, India Brown-Forman Full time

Job Summary

The Commercial Operations Lead - Mumbai will be responsible for leading the commercial operations and profitable growth of Brown-Forman Brands in the Mumbai, India region. This includes developing an in-depth understanding of the commercial drivers in the area and being responsible for managing the area's P&L. Provide executional brand-building support for the India Off-Premises business.

Main Responsibilities

  • Develop strong partnerships with all customers to understand their objectives and identify opportunities.
  • Demonstrate oral and written communication skills to discuss business issues and translate into actionable plans.
  • Build Collaborative Partnerships and Relationships with internal and external stakeholders.
  • Achieve brand distribution and visibility objectives based on organizational goals.
  • Work closely with the distribution team to achieve budgets in the region and execute specific secondary placement targets for each brand.
  • Conduct regular and systematic customer visits according to work plan and customer coverage within the territory.
  • Build excellent relationships with Off-Premises customers at all levels, with a specific focus on gaining opportunities for increased partnership in brand building activities.
  • Regularly identify and pursue new business development opportunities.
  • Implement and evaluate promotional activities in Off-Premises outlets according to an annual plan and B-F guidelines, with guidance and support from Trade Marketing Manager.
  • Provide training material on B-F Brands and conduct training for customers and distributor partner staff when required.
  • Manage all POS material for the territory and distribute and track this for all brand activities.
  • Provide Area Manager/Regional Manager with information on business and consumer trends in the market.
  • Clearly communicate B-F strategies and objectives to customers.
  • Compile a monthly report on competitor activities in the market.
  • Manage brand promotion budget assigned to the territory.

Requirements

  • Bachelor's Degree in business administration or marketing.
  • Fluent in spoken and written English.
  • Aptitude to learn quickly and to apply learning to tasks.
  • Ability to perform under minimum supervision, with well-developed initiative, and ability to exercise independent judgment.
  • Ability to develop and maintain effective work relationships with internal and external contacts.
  • Ability and readiness to travel within the market and region.
  • Proven ability to work and operate effectively in a collaborative matrix.
  • Highly results driven.
  • Ability to work on MS office.

About Us

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

We believe that an inclusive culture, one that values the diversity and unique perspective of each individual, allows us each to bring our best self to work and leads to greater teamwork, creativity, and trust.

We know that our strong culture is one of the many reasons people love working at Brown‐Forman.

At Brown‐Forman, we craft products known for bringing people together. Our employees have made us what we are today and are the reason for our success. Do not just take our word for it. Brown‐Forman is consistently recognized as a Great Place to Work in countries around the world.

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.