Business Operations Analyst

4 days ago


Mohali, Punjab, India Tech RBM Mohali Full time

Job Title: Business Operations Analyst

Job Description:

We are seeking a Business Operations Analyst to collaborate with stakeholders to gather, analyze, and document business requirements and processes. The ideal candidate will have strong communication skills, both verbal and written, with the ability to interact effectively with technical and non-technical stakeholders.

Key Responsibilities:

  • Conduct gap analysis and feasibility studies to identify opportunities for process improvements and technology enhancements.
  • Develop detailed functional specifications, user stories, and use cases to communicate requirements effectively to development teams.
  • Facilitate workshops, interviews, and meetings with stakeholders to elicit and prioritize requirements.
  • Assist in the testing and validation of solutions to ensure they meet business needs and requirements.

Requirements:

  • Strong communication skills, both verbal and written.
  • Familiarity with Agile methodologies and experience working in Agile teams.
  • Proficiency in tools such as JIRA, Confluence, Microsoft Visio, and SQL.

Preferred Skills:

  • Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.
  • Experience in project management or familiarity with project management methodologies.


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