Export Operations Manager

2 days ago


Mumbai, Maharashtra, India BDP International Full time

About BDP International:

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We are a dynamic team that values diversity and teamwork. Our core values drive our global community, ensuring a collaborative and inclusive work environment.

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As a member of our team, you'll have the opportunity to grow and develop in a fast-paced industry with opportunities for advancement within the organization.

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Our company serves over 5 customers across various industries, including chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

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Job Responsibilities:

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  • Serve as the primary point of contact for clients, providing timely and accurate information regarding their shipments.">
  • Address customer inquiries and resolve any issues related to export shipments, ensuring high levels of customer satisfaction.">
  • Coordinate the export process for both ocean and air shipments, from booking to final delivery.">
  • Collaborate with internal teams, such as operations, sales, and documentation, to ensure all shipment requirements are met.">
  • Schedule pickups, track shipments, and ensure timely delivery in accordance with customer requirements and industry regulations.">
  • Prepare and review export documentation, such as bills of lading, airway bills, AMS, ISF, Manifestation, VGM, and commercial invoices, ensuring accuracy and compliance with international trade regulations.">
  • Ensure compliance with customs regulations, export laws, and other relevant policies for both ocean and air shipments.">
  • Liaise with customs brokers, carriers, CFS, Surveyor, and other stakeholders to facilitate smooth clearance and transport of goods.">
  • Monitor shipment status and provide regular updates to customers and internal teams.">
  • Maintain accurate records of all export transactions and generate reports as needed.">
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using freight forwarding software systems.">
  • Responsible for sending DSR, MIS report, and reviewing shipments on a monthly, quarterly, half-yearly, and yearly basis.">
  • Excellent communication and interpersonal skills.">
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.">
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Academic Qualifications:

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  • Minimum 3-4 years of work experience from Freight Forwarding Ocean Exports background.">
  • Good Communication and presentational skills.">
  • Experience from customer service background.">
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Estimated Salary:$60,000-$80,000 per annum, depending on location and experience.

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Benefits: Competitive salary, comprehensive benefits package, opportunities for growth and professional development.



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