Export Operations Manager
2 days ago
About BDP International:
">We are a dynamic team that values diversity and teamwork. Our core values drive our global community, ensuring a collaborative and inclusive work environment.
">As a member of our team, you'll have the opportunity to grow and develop in a fast-paced industry with opportunities for advancement within the organization.
">Our company serves over 5 customers across various industries, including chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
">Job Responsibilities:
">- ">
- Serve as the primary point of contact for clients, providing timely and accurate information regarding their shipments.">
- Address customer inquiries and resolve any issues related to export shipments, ensuring high levels of customer satisfaction.">
- Coordinate the export process for both ocean and air shipments, from booking to final delivery.">
- Collaborate with internal teams, such as operations, sales, and documentation, to ensure all shipment requirements are met.">
- Schedule pickups, track shipments, and ensure timely delivery in accordance with customer requirements and industry regulations.">
- Prepare and review export documentation, such as bills of lading, airway bills, AMS, ISF, Manifestation, VGM, and commercial invoices, ensuring accuracy and compliance with international trade regulations.">
- Ensure compliance with customs regulations, export laws, and other relevant policies for both ocean and air shipments.">
- Liaise with customs brokers, carriers, CFS, Surveyor, and other stakeholders to facilitate smooth clearance and transport of goods.">
- Monitor shipment status and provide regular updates to customers and internal teams.">
- Maintain accurate records of all export transactions and generate reports as needed.">
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using freight forwarding software systems.">
- Responsible for sending DSR, MIS report, and reviewing shipments on a monthly, quarterly, half-yearly, and yearly basis.">
- Excellent communication and interpersonal skills.">
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.">
Academic Qualifications:
">- ">
- Minimum 3-4 years of work experience from Freight Forwarding Ocean Exports background.">
- Good Communication and presentational skills.">
- Experience from customer service background.">
Estimated Salary:$60,000-$80,000 per annum, depending on location and experience.
">Benefits: Competitive salary, comprehensive benefits package, opportunities for growth and professional development.
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