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Senior Travel Services Coordinator

1 month ago

Delhi, Delhi, India JOBIN INTERNATIONAL COMPANY Full time

Role: Customer Care Team Lead - Travel and Tourism

Key Responsibilities:

  • Plan and sell transportations, accommodations, insurances, and other travel services.
  • Cooperate with clients to determine their needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations.
  • Provide relevant information and publications to travelers.
  • Book transportation, make hotel reservations, and collect payments.
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
  • Deal with occurring travel problems, complaints, or refunds.
  • Attend travel seminars to remain updated with tourism trends.
  • Enter data into our software and maintain client files.
  • Network with tour operators.
  • Maintain statistical and financial records.
  • Meet profit and sales targets.

Requirements:

  • Degree in Hospitality, Travel, Tourism, Business, or a relevant field.
  • Minimum three years of experience in the concerned field.
  • Sound knowledge of domestic and international travel trends.
  • Ability to interact, communicate, and negotiate effectively.