
Senior Technical Specialist
7 days ago
Job Overview:
As a seasoned professional, you will serve as an expert-level specialist providing support and assistance to clients in the field of Google Workspace.
This includes troubleshooting technical issues, configuring and managing Google Workspace applications, and delivering comprehensive training and guidance to users.
Responsibilities:
- Excellent verbal and written communication skills
- Proficient typing speed (ideally 30-50 WPM)
- 2-8 years of experience in technical trouble shooting (preferably TAC support) for Google Workspace (GWS)
- Familiarity with industry-standard ticketing tools and ITIL Framework
- Associate Google Workspace Administrator certification is highly desirable
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