Sales Development Manager
1 week ago
Firstsource is a leading provider of customized Business Process Management (BPM) services.
We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines.
Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals.
About the RoleWe're looking for a Sales Coach - Customer Service to join our team in Hyderabad.
This role involves developing and implementing comprehensive sales training programs to onboard new hires and enhance the skills of existing team members.
You'll conduct regular assessments of sales team performance and skill gaps to identify training needs and areas for improvement.
As a Sales Coach, you'll provide individualized coaching and feedback to Advisors to help them improve their sales techniques, product knowledge, and customer engagement skills.
About YouWe're seeking an experienced professional with 3-4 years of relevant experience in Sales Coaching.
Your Key Responsibilities:
- Develop and implement comprehensive sales training programs
- Conduct regular assessments of sales team performance
- Provide individualized coaching and feedback to Advisors
- Collaborate with Operations team to develop customized coaching plans
- Create and deliver engaging sales training sessions
- Stay abreast of industry trends and best practices
- Analyze sales data and metrics to evaluate the impact of training initiatives
The salary for this role is estimated to be around ₹1,200,000 - ₹1,500,000 per annum.
This figure is based on national averages and may vary depending on your location, experience, and other factors.
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