Channel Setup Solutions Consultant

2 weeks ago


Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

Job Overview

IDFC FIRST Bank is seeking a highly skilled Channel Setup Solutions Consultant to join our Wholesale Banking Operations team.

Salary: ₹10,00,000 - ₹20,00,000 per annum

Job Description

The Channel Setup Solutions Consultant will play a crucial role in providing operational support for the entire gamut of Wholesale Banking products offered by IDFC FIRST Bank. This includes ensuring that all processes are adhered to as per the documented process.

Key Responsibilities:

  • Manage and execute end-to-end implementation of treasury, trade finance, and cash management solutions (payments, receivables, treasury, trade, electronic banking, Swift).
  • Coordinate with internal business partners (Sales & Relationship Managers, Product Managers, Compliance, and Operations) on client project requirements to ensure successful delivery of all required products, services, and system solutions.
  • Work closely with the product team as partners to promote quality solutions for clients.
  • Provide guidance to clients on documentation requirements and independently perform reviews of client's completed documentation.
  • Manage client issues during a project and ensure swift resolution.
  • Maintain up-to-date working knowledge of the bank's client access products/services, payment and trade capabilities, internal operations, and local regulatory requirements.
  • Engage with compliance and legal teams to handle documentation exceptions and approval process.
  • Build and deepen working relationships with business partners.
  • Engage in consolidating monthly metrics and performing Post-Implementation Reviews.
  • Work on ways and means to improve processes to achieve cost savings for the bank and service excellence for clients.
  • Foster total client relationship and servicing a broad range of client needs within wholesale operations area.
  • Handle end-to-end delivery of solutions to existing and new clients.

Education Qualification:

Graduation: Bachelor's degree in Engineering, Technology, Maths, Commerce, Arts, Science, Biology, Business, Computers, or Management.

Post-graduation: MBA or PGDM.

Experience: 5 to 10 years of experience.


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