Data Analyst I

2 weeks ago


Mumbai, Maharashtra, India Etraveli AB Full time

Etraveli Group is a leading global company for tech solutions and fulfillment capabilities. We connect millions of flights and travelers worldwide, solving complexity and making the world smaller for our customers.

We strive to continuously improve customer experience through automation, processes, and quality improvements. As a Data Analyst, you will play a key role in enabling data insights for key stakeholders.

You will support customer services performance reporting, maintain productivity dashboards, and create and maintain dashboards to showcase operational performance. Your skills in SQL, data visualization, and communication will be essential in this role.

Responsibilities

  • Support customer services performance reporting
  • Maintain productivity dashboards for multiple departments
  • Create and maintain dashboards for key areas related to customer services

Requirements

  • Good knowledge of Excel, Google Sheets, and data visualization tools
  • Good knowledge of SQL and database management
  • Ability to deal with large data sets
  • 3-5 years of experience in reporting background
  • Minimum 2 years of experience with Qlikview or Qlik Sense

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