Cybersecurity Network Specialist
3 weeks ago
Key Responsibilities:
• Implement technical methodology improvement from past failures and learnings.
• Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process
• Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report)
Technical Expertise:
• Cisco R and S Network Design SME - Level 4 Support
• Fortigate Design SME - Level 4 Support
• Firepower Design SME - Level 4 Support
• Checkpoint Fw Design SME - Level 4 Support
• Juniper R and S Design SME - Level 4 Support
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