Voice Advisor for Sales, Collections, and Retentions Processes

6 hours ago


Mumbai, Maharashtra, India Equations Placements Full time

**Job Title:** Voice Advisor

We are Equations Placements, a leading recruitment agency specializing in staffing solutions for the BPO and Call Center industry.

This is an exciting opportunity to join our team as a Voice Advisor, working with multiple clients across various processes, including sales, collections, and retentions. The ideal candidate will be responsible for handling voice, chat, and blended interactions with customers, providing exceptional service and support.

**Salary Range:** ₹3.5 lakhs to ₹7 lakhs per annum, depending on experience and qualifications.

**Job Description:

  • Handle customer inquiries and concerns via phone, email, or chat
  • Provide product information and resolve issues related to sales, collections, and retentions
  • Work closely with teams to ensure seamless communication and problem-solving

**Required Skills and Qualifications:

  • Bachelor's degree in any field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Familiarity with CRM software and customer service tools

**Benefits:**
• Competitive salary and incentives
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

**Location:** This role can be based in multiple locations, and candidates should be willing to relocate if required. We provide end-to-end support, including free placements, in-house interviews, and spot offers.



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