Senior ServiceNow Implementation Specialist
1 day ago
Tata Consultancy Services presents an exciting opportunity for a Servicenow Business Analyst
We are looking for experienced professionals with a strong understanding of Servicenow platform and related applications.
About the Role- The ideal candidate will have experience as a Business Analyst with a focus on Servicenow implementations, solid understanding of Servicenow platform and related applications.
- Prior experience in requirements gathering, business process analysis, and documentation for Servicenow applications is required.
- A strong understanding of Servicenow platform capabilities and features, including modules such as Incident Management, Change Management, Problem Management, Service Catalog, and others is necessary.
- Experience with Agile/Scrum methodologies and working in cross-functional teams is also essential.
- Familiarity with ITIL processes and how they align with Servicenow modules is beneficial.
- A basic understanding of ITIL processes and their alignment with Servicenow modules is also a plus.
This role involves:
Key Responsibilities- Gathering and documenting requirements for Servicenow applications.
- Analyzing business processes to identify areas for improvement.
- Designing and implementing solutions using Servicenow Studio, Flow Designer, and Business Rules.
- Working closely with cross-functional teams to ensure seamless implementation.
- At least 5-11 years of experience in a similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- A competitive salary range of ₹20-₹60 lakhs per annum.
- Opportunities for growth and professional development.
- A collaborative and dynamic work environment.
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