Global Support Associate Manager
1 month ago
Associate Manager, Global Support - Chat Help
As an Associate Manager of Global Support, you will be responsible for leading a team of technical experts in providing chat support to employees across various departments, including Payroll, Time and Labor, Employee Scheduling, Human Resources, Tax, and Benefits. Your technical expertise and people management skills will be essential in resolving complex issues and ensuring seamless support to our clients.
Key Responsibilities:
- Lead a team of technical experts in providing chat support to employees
- Develop and implement strategies to improve support quality and efficiency
- Collaborate with cross-functional teams to resolve complex issues
- Provide coaching and training to team members to enhance their technical skills
Requirements:
- Technical expertise in chat support and people management
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Experience in managing teams and developing strategies to improve support quality
-
Helpdesk Senior Associate
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Title: Helpdesk Senior Associate - ITIL Support SpecialistJob Overview: We are seeking a Helpdesk Senior Associate - ITIL Support Specialist to join our team in Noida, Uttar Pradesh, India. Key Responsibilities: Manage customer interactions, record reported issues in the ITSM, identify issues, apply fixes, and investigate root causes using internal...
-
Helpdesk Senior Associate
4 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeJob Summary:We are seeking a skilled Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh, India. The successful candidate will provide technical support and guidance to end-users, resolving issues related to system configuration, software, and COTS applications.Key Responsibilities:Provide level 2 technical support and guidance to...
-
Customer Support Associate
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Support AssociateJob Description:We are seeking a Customer Support Associate to join our team at MyOperator. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients. This role offers an excellent opportunity to learn the fundamentals of customer support and develop strong...
-
Associate Director
4 weeks ago
Greater Noida, Uttar Pradesh, India Talent XO Full timeJob Title: Associate Director - Global OperationsJob Summary: We are seeking an experienced Associate Director to lead our global operations team. The successful candidate will be responsible for overseeing payroll management, statutory compliance, and background verification processes.Key Responsibilities:Manage payroll processing for India, ensuring...
-
Customer Support Associate
1 month ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Support AssociateJob Description:We are seeking a highly motivated and customer-focused Customer Support Associate to join our team at MyOperator. As a Customer Support Associate, you will play a crucial role in providing exceptional customer experiences through various communication channels, including calls, emails, and chats. Your...
-
Customer Support Associate
4 weeks ago
Noida, Uttar Pradesh, India RateGain Full timeAbout RateGain:RateGain is a leading SaaS provider, empowering travel and hospitality companies to maximize revenue through cognitive revenue management, smart e-distribution, and brand engagement. With 250,000+ hotel properties globally, we deliver 240 billion rate and availability updates, powering over 30 Million bookings. Our solutions are trusted by 25...
-
Customer Support Associate
3 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: CUSTOMER SUPPORT ASSOCIATEAt MyOperator, we are seeking a passionate and self-driven CUSTOMER SUPPORT ASSOCIATE to join our team. As a Customer Support Associate, you will be the first point of contact for our clients and will be responsible for providing them with exceptional support and service.Key Responsibilities:Respond to customer inquiries...
-
Helpdesk Senior Associate
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeAbout the RoleNTT DATA Services is seeking a skilled Helpdesk Senior Associate to provide technical support and guidance to our team. The ideal candidate will have a strong background in technical support and be able to troubleshoot complex issues related to system configuration, software, and COTS applications.Key Responsibilities• Provide Level 2...
-
Customer Support Associate
3 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Freshers - NoidaAbout the Role:MyOperator is seeking a Customer Support Associate to join our team in Noida. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients through various communication channels. This role is ideal for recent graduates or final-year students in any field with a...
-
Helpdesk Senior Associate
4 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeJob Summary:We are seeking a skilled Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh, India. The successful candidate will provide technical support to users, resolving issues related to hardware, software, networks, and peripherals.Key Responsibilities:Manage customer interactions and record reported issues in the IT Service Management...
-
Helpdesk Senior Associate
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeRole Overview:We are seeking a highly skilled Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh, India. The ideal candidate will possess a strong background in technical support, with a focus on resolving complex issues related to system configuration, software, and COTS applications.Key Responsibilities:Perform diagnostics, resolve...
-
Tech Support Associate
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Tech SupportAbout the Role:We are seeking a skilled Tech Support Associate to join our team at MyOperator. As a Tech Support Associate, you will be responsible for onboarding new clients and providing them with exceptional support. This role requires strong communication and problem-solving skills, as well as the ability to work independently and...
-
Technical Support Associate
4 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Title: Technical Support AssociateJob Summary:We are seeking a skilled Technical Support Associate to join our team at NTT DATA. In this role, you will be responsible for providing technical assistance to customers and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide technical support for Windows 10, Windows 8, and...
-
Technical Support Specialist
4 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeJob Summary:We are seeking a Technical Support Specialist to join our team in Noida, Uttar Pradesh, India. The successful candidate will provide L2 technical guidance and support to end-users, resolving incidents and problems associated with end-user devices and software.Key Responsibilities:Provide technical support and guidance to end-users via phone,...
-
Customer Support Associate
3 weeks ago
Noida, Uttar Pradesh, India HireBloc Ventures Pvt Ltd Full timeJob Title: Customer Support AssociateKey Responsibilities:Customer Interaction:Provide excellent customer service through inbound and outbound calls, emails, and chat interactions.Respond to customer queries and concerns in a timely and accurate manner.International Process:Work in either international voice or non-voice processes, based on organizational...
-
Administrative Support Associate
2 days ago
Noida, Uttar Pradesh, India InvestoXpert Advisors Pvt Ltd Full timeCompany Overview:InvestoXpert Advisors Pvt Ltd is a dynamic organization seeking an experienced and skilled Administrative Support Associate to join our front office team.Job Description:We are looking for a highly organized and detail-oriented individual to provide administrative support in our Noida office. The successful candidate will be responsible for...
-
Helpdesk Senior Associate
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeJob OverviewThe Helpdesk Senior Associate provides technical assistance and support to end-users in solving hardware, software, network, and peripheral issues using available technology and internal processes. The role involves troubleshooting, research, and resolving user problems, documenting service requests, and dispatching orders to support groups for...
-
IT Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob DescriptionReq ID: 298043NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with the organization. If you want to be part of an inclusive, adaptable, and forward-thinking organization, you may be a good fit.We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in India. Senior Service Desk...
-
Helpdesk Senior Associate
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob DescriptionReq ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in India. The role involves advising and assisting users over...
-
Noida, Uttar Pradesh, India NTT DATA Full timeAbout the RoleNTT DATA is seeking a skilled Helpdesk Senior Associate - ITIL to join our team in Noida / Bangalore, India. As a key member of our Service Desk team, you will provide technical support to users over the phone/chat/email, resolving issues related to hardware, software, networks, and peripherals.Key ResponsibilitiesManage customer interactions...