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Senior Fintech Relationship Manager

1 month ago


Mumbai, Maharashtra, India National Payments Corporation of India Full time

Roles and Responsibilities

Job Summary

We are seeking a Senior Fintech Relationship Manager to join our team at National Payments Corporation of India. The ideal candidate will have 6 to 9 years of experience in Fintech and BFSI ecosystem, with a strong understanding of new technology developments and ability to build long-term strategic relationships.

Key Responsibilities

  1. Identify and cultivate strategic relationships with current and potential partners and large Fintechs.
  2. Own category of accounts and be responsible for growing relationships, product usage, and adoption.
  3. Develop collaboration plans for key partners and develop product adoption and customer success plans.
  4. Prepare pitch decks, product strategy decks, and work on commercial proposals to expand new business.
  5. Find opportunities to ideate and co-create, working with internal product & engineering teams to drive NPCI product strategy and roadmap.
  6. Work with legal to structure contracts that are win-win for the customer and NPCI.
  7. Take overall responsibility for managing the strategic relationship (communications, expectations).
  8. Act as a liaison between internal teams at NPCI and strategic partners to communicate about new product developments, weekly updates, setting expectations right between the partners and teams, connecting with sales managers to get the feedback, and apprise the management.
  9. Understand the relative strength of competitors within strategic partners, if any.

Desired Candidate Profile

  1. Should know the Fintech and BFSI ecosystem very well.
  2. Should be comfortable with new technology developments around the fintech sector.
  3. Should be able to build long-term strategic relationships, preferably involving channel partners.
  4. Should be thoughtful and creative, with a strong do-it approach.
  5. Should be able to work in a very fast-paced, dynamic, startup environment.
  6. Ability to understand and simplify complex technical and product requirements.
  7. Ability to negotiate with customers on delivery milestones and commercials.
  8. Persuasion skills without being forceful. And you use both data and intuition to do that.
  9. Must be an organized multitasker, be able to handle diverse projects at once and meet tight deadlines.
  10. Great presentation skills and can think on their feet.
  11. Great hands-on experience with advanced data tools; proficiency in Excel, understanding of SQL queries, experience in data visualization tools is preferred.
  12. Educational Qualifications: Any Graduate (Preferably + MBA)