Medical Service Manager

3 weeks ago


Mumbai, Maharashtra, India Viking Full time

Viking Travel Care Medical Manager Role

We are looking for a motivated and experienced Medical Manager to join our team at Viking Travel Care. The ideal candidate will be responsible for managing medical projects and services, including escorted transports, medical assessments, and expat case handling.

The role will involve coordinating with travel assistance teams, ensuring that medical processes are running smoothly and efficiently. Key responsibilities include:

  • Establishing medical transport protocols, including medication and equipment handling.
  • Recruiting and training in-house nurses for Travel Care Operations.
  • Developing and improving medical processes, including training staff in these processes.
  • Implementing expat case handling routines.
  • Representing Viking Travel Care in customer meetings.
  • Participating in quality improvements and complaints handling.
  • Assisting with administrative and project-related tasks in support of the Travel Care management.

Requirements

  • Qualified nurse with long experience as an escort nurse.
  • Expertise in medical processes for travel insurance claims, including expats.
  • Strong communication and people skills for effective collaboration with teams.
  • Native speaker of one of the Nordic languages (Norwegian, Swedish, Danish, or Finnish) and English.

Employment Details

  • Full-time or part-time position, reporting to the Director of Travel Care.
  • Preferred location: Spain, with the possibility of working from Stockholm or Oslo.


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