Operational Team Member

1 day ago


Delhi, Delhi, India IGT Solutions Full time
Job Description

We are seeking a highly skilled Operational Team Member to join our team at IGT Solutions. As an Operational Team Member, you will be responsible for managing bookings, handling customer inquiries, and ensuring smooth transaction processes.

About the Role

This is a full-time position requiring excellent communication skills and the ability to work in a fast-paced environment. The successful candidate will have 0-4 years of experience in a related field and possess a strong understanding of travel services.

Key Responsibilities
  • Booking Management: Process and manage customer bookings for flights, hotels, and other travel services through our platform.
  • Customer Support: Address customer queries and issues regarding bookings, cancellations, and modifications.
  • Transaction Processing: Handle payment transactions and refunds, ensuring adherence to company policies and procedures.
  • Data Management: Maintain and update customer records and booking data accurately.
Benefits

We offer a competitive salary range of ₹250,000 - ₹500,000 per annum, depending on experience. Our benefits package includes opportunities for career growth and professional development.

Eligibility Criteria
  • Experience: 0-4 years
  • Qualification: Graduate (freshers or experienced)
  • Excellent Communication Skills


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