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Senior Solution Architect for Quality Management
1 month ago
Job Summary
The Senior Solution Architect for Quality Management requires in-depth knowledge and experience and is accountable for collaborating with the D&T team in various locations to define, deliver and support IT enabled business solutions for the Quality Management. This role will also help determine business needs and design & deliver technical solutions for these areas. The role handles the delivery of Quality systems including project delivery, system configuration and enhancement plus production support in alignment with West D&T and company policies and procedures.
Key Responsibilities:
• Possesses solid understanding of overall vision and business needs and utilize specialized expertise to collaborate with Quality and Operations to define detailed User Stories for D&T enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
• Utilizes knowledge of best practices to help determine business needs design & deliver technical solutions for QA, in partner with Application and Infrastructure.
• Essential core member of agile sprint team(s) to configure and develop optimal technical solutions / features.
• Provide technical delivery of functionality to meet defined business requirements as described in User Stories.
• Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements.
• Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
• Work within and participates in the Change Control process.
• Conform with and abide by all regulations, policies, work procedures, instruction, and all safety rules.
• Exhibit regular, reliable, punctual and predictable attendance.
• Other duties as assigned
Requirements:
• Bachelor's degree or equivalent experience in Computer Science or Information Systems
• Minimum 5 years of related work experience, i.e. 3 or more full implementations of SAP PP PM solutions
• Preferred but not required: Agile & Scrum Certification, ITIL
Skills and Abilities:
• Solid SAP skills – system functionality and technical understanding of PM and related areas (QM, MM, PM)
• Good knowledge on related PM Interfaces.
• Must be up to date on latest ERP release.
• Strong HANA knowledge preferred
• Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
• Proficient English language skills
• Willingness to global travel
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company's safety and quality policy at all times
Physical and Travel Requirements
• 15% travel, including global travel
• Occasional on-call work required
• Prefer 11 am – 8pm India time. Willingness to work outside of these hours as needed.