Customer Success Operations Director

5 hours ago


Delhi, Delhi, India Loop Subscriptions Full time

Job Title: Customer Success Operations Director

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About Loop Subscriptions:

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We are a dynamic and innovative company that is revolutionizing the way businesses operate. Our product is constantly evolving, and we are looking for a highly skilled Customer Success Operations Director to join our team.

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Estimated Salary Range: $90,000 - $120,000 per year (based on US location)

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Job Description:

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The ideal candidate will have impeccable relational skills and be able to create win-win environments for all parties they work with. This role requires providing an excellent customer service experience and helping customers achieve their desired goals.

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Key Responsibilities:

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  1. ">
  2. Work with existing merchants to resolve problems and improve their subscription business growth.">
  3. Conduct analysis of merchant businesses and provide insights on how to improve them.">
  4. Develop and execute plans to achieve customer success and grow subscription revenue.">
  5. Collaborate with internal teams to implement plans and ensure smooth execution.">
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Requirements:

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  • Minimum 3 years of experience in SaaS or a related field.">
  • Excellent communication and stakeholder management skills.">
  • Ability to handle multiple tasks simultaneously and work in a fast-paced environment.">
  • Familiarity with SQL or R is preferred.">
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What We Offer:

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As a Customer Success Operations Director at Loop Subscriptions, you will have the opportunity to work with a talented team and make a significant impact on the company's growth and success. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

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Benefits:

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This position offers a competitive salary range of $90,000 - $120,000 per year, based on US location, as well as opportunities for professional growth and development.



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