Strategic Operations Coordinator

5 days ago

Amrāvati, Maharashtra, India beBeeScheduler Full time ₹ 10,80,000 - ₹ 19,10,000
Job Overview

As a Location Scheduling Specialist, you will play a pivotal role in driving global operational efficiency and advancing our capabilities to serve clients better.

The role requires strategic planning, supervision, and mentoring to maximize location-based field consultants' time with clients while developing trusting relationships with assigned field staff and operations management.

Key Responsibilities:

  • Manage the timeliness of assigned orders and coordinate production schedules for all assigned field staff.
  • Provide exceptional internal and external customer service by establishing efficient schedules for assigned field staff.
  • Organize and populate schedules for internal customers through defined methods and coordinate with external customers to develop visit agendas.
  • Take complete ownership of the scheduling and agenda process, interacting with clients and brokers daily to meet Service Level Objectives and provide high levels of client satisfaction.

Requirements:

  • Strong customer service skills
  • Ability to operate as a vital member of the scheduling services team focused on customer experience, schedule efficiency, and logistics to support assigned field service personnel
  • Capacity to continually review processes for opportunities to leverage technology for efficiency gains leading to enhanced client experience

Benefits:

  • Direct contribution to the execution of operations' objectives
  • Opportunity to work in a dynamic and supportive environment
  • Chance to develop professional skills and advance career growth

What We Offer:

A challenging and rewarding role that offers opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply.

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