QlikSense Support Specialist
2 weeks ago
About the Role
We are seeking a highly skilled QlikSense Support Specialist to join our team at NTT DATA.
Job Summary
The successful candidate will be responsible for providing technical support for QlikSense and NCC products, including troubleshooting and resolving issues in a timely manner. Additionally, they will be involved in service management activities, such as incident, problem, and change management.
Key Responsibilities
- Technical Support: Provide technical assistance to customers and internal teams for QlikSense and NCC products.
- Troubleshooting: Identify and resolve issues in QlikSense and other systems.
- Service Management: Manage incidents, problems, and changes related to NCC products.
- Documentation: Develop and maintain technical documentation for systems.
- Collaboration: Work with cross-functional/product teams to resolve issues.
- Administration: Manage licenses, set up permissions, design folder structures, and schedule tasks.
- Monitoring: Proactively monitor QlikSense environments to ensure performance and scalability.
- Automation: Monitor and support automation activities.
Requirements
To be successful in this role, you should have:
- 2-3 years of experience in QlikSense, SQL, and database management.
- Experience in providing technical support for critical business systems.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
Compensation
The estimated salary for this position is ₹ 800,000 - ₹ 1,200,000 per annum, depending on qualifications and experience.
Benefits
As an NTT DATA employee, you will enjoy a range of benefits, including health insurance, retirement plans, and opportunities for career growth and development.
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