Network Operations Centre Executive

3 weeks ago


Ahmedabad, Gujarat, India YOU Broadband India Limited Full time

Job Title: Network Operations Centre Executive

Description:

We are seeking a highly skilled Network Operations Centre Executive to join our team at YOU Broadband India Limited. As a Network Operations Centre Executive, you will be responsible for maintaining usage reports and logs, as well as implementing and troubleshooting Switch/Router networks.

Key Responsibilities:

  • Maintaining usage reports and logs as per business/statutory requirements.
  • Implementation and troubleshooting Switch/Router networks.
  • Interaction with providers and vendors.
  • Good communication and documentation skills.
  • Hands-on experience in network designing and good understanding of networking concepts in LAN, WAN.
  • Working experience in Routers, Firewalls, Switches, IP data network, Integration and operations related to Upstream providers (International Bandwidth).
  • Helpdesk Support - Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Qualification:

  • Graduation.

Experience:

  • 2-3 years of experience.
  • Strong work ethic, detail-oriented, excellent oral and written communication skills.
  • Sound problem resolution, judgment, and decision-making.
  • Experience with TCP/IP and general networking issues.
  • Experience providing superior customer service and support.
  • Experience working effectively in a team environment, communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure.
  • Strong interpersonal and organization skills, successful in working both independently and in a team environment.
  • Strong problem-solving skills.


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