Site Reliability Engineer

3 weeks ago


Pune, Maharashtra, India Red Hat India Private Limited Full time

About the Role:

We are seeking a skilled Site Reliability Engineer to join our Cloud Operations team in India. As a key member of our team, you will contribute to the development, scaling, and operation of our Red Hat OpenShift Managed Cloud platform. Your expertise in cloud providers and technologies, including kubernetes, will be crucial in enabling customer self-service, improving monitoring systems, and automating processes to reduce toil.

Key Responsibilities:

  • Apply software engineering principles to the operations domain.
  • Contribute to service codebases, write automation to manage services, and perform operational engineering work to support service level objectives.
  • Ensure service reliability meets user needs, including internally critical and externally visible services.
  • Use software and systems engineering to design, build, and run large-scale, distributed, fault-tolerant systems.
  • Focus on iterative improvement through toil reduction and error-budget enforcement.
  • Interface with cloud IaaS and SaaS providers and internal stakeholders to achieve desired outcomes.
  • Participate in on-call rotations to provide 24/7 production support, responding to urgent customer issues.
  • Practice sustainable incident response and blameless postmortems.
  • Work with a small agile team to develop and improve SRE methodologies, support peers, plan, and self-improve.
  • Provide feedback on bugs and feature improvements to Red Hat Product Engineering teams.

Requirements:

  • Bachelor's degree in computer science or a related field or equivalent practical experience.
  • 2+ years of experience with cloud providers and technologies.
  • 1+ years of experience administering kubernetes-based production environments.
  • 2+ years of experience programming with at least one object-oriented language, preferably Golang or Python.
  • Ability to collaborate in troubleshooting and problem-solving in a team setting.
  • Basic understanding of UNIX or Linux operating systems.

About Red Hat:

Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Our company culture is built on transparency, collaboration, and inclusion, empowering people from diverse backgrounds to share ideas, challenge the status quo, and drive innovation.



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